Learning and Events Specialist, Amazon Transportation Services (ATS)
Amazon.com
The Learning and Development (L&D) Specialist partners with stakeholders to identify learning needs, develop comprehensive training strategies, and implement effective learning programs that drive business impact through various delivery methods. They will analyze data to measure program effectiveness, and continuously optimize learning solutions while building strong relationships with business leaders and cross-functional teams across the organization.
Key job responsibilities
The responsibilities include but are not limited to building short- and long-term learning strategies, building awareness of L&D offerings, communicating program improvements and updates, conducting needs analysis, collaborating with stakeholders and business leaders, and working with instructional designers and subject matter experts to develop or modify programs that impact our business. The L&D Specialist will need to build working relationships with leaders and key stakeholder groups both face to face (or virtually) and across geographies. The candidates in this role are expected to continually listen to customers, dive deep to understand the learning needs, use data and insights into the business to identify learning methods, materials or technology that will enhance the learning experience.
A day in the life
As an experienced Learning & Development professional, you lead comprehensive learning initiatives from initial needs assessment through implementation. You will build e-learning assets that impact both straightforward and complex organizational challenges. You can maintain an optimal balance between time, quality, and resources by using an approach that involves continuous measurement of program effectiveness. You ensure content remains relevant and engaging, while maintaining clear communication with cross-functional partners as an owner for our live events support, content health, FAQ health, translations, and content design.
About the team
The Relay Education and Events (R2E) designs training and events that help 3rd party carriers work more effectively with the Relay Network.
Key job responsibilities
The responsibilities include but are not limited to building short- and long-term learning strategies, building awareness of L&D offerings, communicating program improvements and updates, conducting needs analysis, collaborating with stakeholders and business leaders, and working with instructional designers and subject matter experts to develop or modify programs that impact our business. The L&D Specialist will need to build working relationships with leaders and key stakeholder groups both face to face (or virtually) and across geographies. The candidates in this role are expected to continually listen to customers, dive deep to understand the learning needs, use data and insights into the business to identify learning methods, materials or technology that will enhance the learning experience.
A day in the life
As an experienced Learning & Development professional, you lead comprehensive learning initiatives from initial needs assessment through implementation. You will build e-learning assets that impact both straightforward and complex organizational challenges. You can maintain an optimal balance between time, quality, and resources by using an approach that involves continuous measurement of program effectiveness. You ensure content remains relevant and engaging, while maintaining clear communication with cross-functional partners as an owner for our live events support, content health, FAQ health, translations, and content design.
About the team
The Relay Education and Events (R2E) designs training and events that help 3rd party carriers work more effectively with the Relay Network.
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