Learning Execution and Relationship Management for Markets, Services & Wealth / AVP C12 (Heredia, Costa Rica)
Citigroup
The Learning Advisor Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
**Responsibilities:**
+ Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function
+ In partnership with other Learning Advisors, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
+ Helps execute learning and development strategy for their region/product/function
+ Conducts the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured
+ Helps to market, evaluate and communicate the impact of initiatives with HR / Business partners
+ Monitors and communicates progress with other learning colleagues as well as HR / Business partners and navigates any variation in expectations with them
+ Collaborates with colleagues across HR to provide integrated experience for region/product/function partners
+ In partnership with other learning advisors, Implements the strategy for consistently measuring the effectiveness of training
+ Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function
+ Is responsible for learning budget for their specific projects / areas of focus
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 5-8 years of experience in Learning and Development
+ Proven influencing and relationship management skills
+ Proactive leadership and motivational skills
+ Consistently demonstrates clear and concise written and verbal communication skills
+ Proficient in Microsoft Office with an emphasis on MS Excel
+ Self-motivated and detail oriented
**Education:**
+ Bachelor’s/University degree or equivalent experience
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**Job Family Group:**
Human Resources
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**Job Family:**
Talent, Development, Learning & Diversity
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**Time Type:**
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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