Learning Experience Designer
Cleveland Clinic
The **Learning Experience Designer** at Cleveland Clinic will play a critical role in designing, developing, and deploying engaging learning experiences that support leadership and organizational development goals. The ideal candidate will collaborate closely with subject matter experts (SMEs), Learning Partners, and Organizational Design Consultants to create high-quality, effective learning solutions. These solutions will range from instructor-led training to technology-enabled learning, ensuring that they meet the needs of diverse learners and align with strategic business objectives. The role involves full-cycle instructional design, from needs assessments to the refinement of content based on learner feedback, all while maintaining Cleveland Clinic's commitment to excellence, quality and to be life-long learners.
**Top 3-5 Skills:**
**Instructional Design & Content Synthesis**
+ Can design and develop both formal and informal learning experiences using methods such as instructor-led training, e-learning, and blended learning. Experience in synthesizing complex content and presenting it in an engaging, learner-friendly manner is critical.
**Project Management & Stakeholder Collaboration**
+ Strong project management skills, including the ability to manage multiple stakeholders, create detailed project plans, and meet deadlines. This includes working across different organizational levels and departments, ensuring alignment with business objectives.
**Adult Learning Principles & Needs Assessment**
+ Expertise in adult learning principles and experience conducting needs assessments to determine the appropriate learning approach and methods. This skill ensures that learning solutions are both effective and relevant to the learner's needs.
**Visual Design Sensibility**
+ A keen eye for visual design to ensure learning materials meet the high standards of quality expected at Cleveland Clinic. This includes an understanding of how to design visually compelling and consistent materials without requiring deep graphic design skills.
**E-learning & Technology Integration**
+ Familiarity with e-learning platforms and tools such as Articulate and Captivate to create engaging, asynchronous learning modules. The ability to integrate technology into the learning experience to enhance engagement and effectiveness is essential.
**Day in the Life of This Caregiver:**
A typical day for the Learning Experience Designer involves a blend of individual work and collaborative efforts. The role is a mix of design and development, with key activities including:
+ **Collaboration with SMEs** to gather and refine content, ensuring it aligns with learning objectives and business goals.
+ **Designing instructional materials** such as PowerPoints, facilitator guides, and participant materials, ensuring that content is accessible and engaging.
+ **Conducting needs assessments** to tailor learning experiences to the specific needs of the learners and the organization.
+ **Managing stakeholder relationships** to ensure alignment and buy-in across different teams, including those focused on leadership, safety, quality, and other departments.
+ **Iterating and refining materials** based on feedback from both SMEs and learners to ensure the content is impactful.
+ **Occasional on-site collaboration** (one day per week) at Cleveland Clinic's Beachwood location, though most of the role is hybrid and flexible.
Through these activities, the Learning Experience Designer contributes to the organization's leadership development and ensures that all learning experiences are meaningful, aligned with strategic goals, and help foster a culture of continuous learning at Cleveland Clinic.
**Physical Requirements:**
+ Frequent computer work, sitting, standing and walking
+ Ability to travel to enterprise locations in Northeast Ohio; Florida, Canada, and globally to Abu Dubai, London, UK and/or other global locations
+ Normal or corrected vision, hearing and speech
**Personal Protective Equipment:**
+ Follow standard precautions using personal protective equipment, as required
Pay Range
Minimum hourly: $25.13
Maximum hourly: $38.33
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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