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Key Responsibilities:Maintains Learning Management System (LMS) to include administration of all licensed modules and content. Creates and modifies course configurations in the course catalog/new courses additions, assignment of roles, securities, and permissions, manages users and user/student groups and course assignments, and monitors internal system notifications. Reviews, uploads, and tests training courses and videos. Create, manage and document system and process workflows Manages the resolution of all issues of end users and stakeholders regarding the LMS to include monitoring training requests; troubleshooting issues, escalating issues as needed; tracking issues and reporting on trends; includes creation of job aids and FAQs to support end users. Instructs and supports employees and administrators on use of system to include best practices in training deployment and understanding/utilizing upload request processes. Maintain employee training records Collaborate with L&R Leads, and Functional Content Managers, to ensure that all materials are up-to-date Handle logistics for training activities including venues and equipment Establish and maintain relationships with external training suppliers Coordinate off-site training activities for employees Manage and maintain in-house training facilities and equipment Keep current on training design and methodology Qualifications and Education Requirements knowledge of adult instructional and learning theory and principles knowledge of instructional design knowledge of training methodologies Knowledge of learning management systems and Web Delivery Tools (CDN, Media Exchange...) knowledge of competency assessment Knowledge of Learning Roadmap and Career Path Development Advanced organizational skills with the ability to handle multiple assignments Strong communication skills, both written and oral.