Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.
Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.
The company is an equal opportunity employer.
ResponsibilitiesWe have an exciting opportunity for a Learning Manager to join our team! At Berkley One, all employees are encouraged to build competency and skills that support the realization of their career aspirations, become industry-savvy talent and position Berkley One to be an exporter of talent to the broader W.R. Berkley organization.
This role will serve as a strategic partner to the business and driver of technical learning solutions which support our pursuit of a profitable portfolio and talent development goals. You will collaborate with business leaders to understand technical objectives, emerging risk and exposure, and align learning strategies to support those goals.
As our first Learning Manager, you’ll have the unique and exciting opportunity to build a learning culture, environment, and curriculum from the ground up.
We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!
Key functions include but are not limited to:
Conduct a thorough analysis to determine, catalog and prioritize technical learning needs, focus, scope, and required resources that culminates in a comprehensive learning strategy for Berkley One:Gather and synthesize information to make recommendations, gain stakeholder support, and influence important learning outcomesAct as a trusted advisor on learning and development initiatives, providing insights and recommendations to drive performanceConduct comprehensive training needs analyses to identify skill gaps and development opportunitiesDevelop and implement evaluation metrics to measure the effectiveness and impact of learning programsLeverage existing internal and external training resourcesManage consistent learning processes, procedures, and standardsInfluence and implement actionable curriculum development which includes planning, designing, developing, outlining, and delivering or co-delivering
Monitor, evaluate, analyze, and report on effectiveness of learning solutions using data and metrics
Conduct learner assessments to validate training efficacy and learner satisfaction
Ensure on-time and on-budget delivery
Design, develop, and deliver engaging and innovative learning solutions using a variety of methodologies (e.g., instructor-led, e-learning, blended learning)
Continuously gather information relative to emerging needs and update learning strategy as appropriate
LMS management including administration, documentation, tracking, reporting, delivery of learning content
Perform administrative duties associated with program delivery (training room maintenance and set up, rosters, grading assessments, supply orders, conference room coordination)
Oversee the end-to-end management of learning initiatives, including planning, scheduling, execution, and reporting
Provide feedback on participant performance in class to managers and human resources partners
Work with Subject Matter Experts to gain comprehensive knowledge of the subject area being trained and ensures the development and validation of training content are reviewed and approved by the proper parties
Other duties, projects and initiatives as assigned
Qualifications Bachelor's Degree or equivalent experience5+ years of experience assessing learning needs, designing & building, sourcing & outsourcing, and delivering learning (live and remotely) in a high growth business environmentExperience consulting with business partners and SME’s to identify learning needs and collaboratively build learning deliverablesThorough knowledge of learning delivery methodologiesExperience in and knowledge of High Net Worth/Personal Lines preferredExperience contributing on a high performing learning & development team in a high-growth, fast-paced environment; you are an outstanding collaboratorIncredible empathy and understanding of the development needs of employees; an excellent, pro-active advocate for Berkley One employees, passionate about their learning experience, and committed to helping them realize their career aspirationsExceptional oral and written communication skills, a communication style that is flexible to the situation, able to communicate clearly and with a purposeA love of process and optimization and excited about the opportunity to experiment with building the Berkley One learning environmentCalm under pressure; excellent organizational skills, integrity, and great follow-through on tasks; comfortable challenging norms while working collaboratively with colleagues at all levels of the organizationA strong sense of accountability, fun and adventureNatural curiosity, a love learning how things work and always looking for innovative improvementsAdditional Company Details We do not accept any unsolicited resumes from external recruiting firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Connect With Us! Not ready to apply? Connect with us for general consideration.