Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Human Resources

Pay Details:

$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

This Learning Solutions Architect will be responsible for partnering with the Platform & Technology.  The candidate will report directly into the Senior Manager, Learning Solutions Architect. The position requires critical thinking, strategic planning, project management, change management, collaboration, stakeholder relationship management, and advanced verbal/written communication skills.

The Learning Solutions Architect is responsible for the development of innovative learning solutions and leads the end-to-end creation, execution and documentation (including communication, reporting and socialization) of long term/ multi-year learning strategies and roadmaps based on business needs and enterprise strategy. This position manages relationships and deliverables across multiple phases and waves. It requires critical strategic thinking, as well as a good balance between understanding of TD’s operating model and the Program structure and governance; combined with a solid knowledge of performance consulting practices, strong strategy planning, change management, collaboration, stakeholder management, project management and communication skills. 

Key Accountabilities:

Acts as the primary point of contact and strategic partner to business leaders, HRBP and Talent and Learning COE leads, like Project Delivery, Learning Technology, Learning Operations, on any day-to-day inquiries or BAU changes

Lead performance consulting and conduct needs analysis to diagnose gaps and develops effective solutions to address capability development needs

Negotiate, influence, and build strong relationships with business leaders, subject matter experts, and HR partners to understand business strategy and evolving learning needs

Provide learning advisory and thought leadership to key stakeholders, including but not limited to new and innovative learning solutions, capabilities and limitations of learning options and modalities, and recommended solutions and rollout plans

Develop and execute the long-term learning strategy & plan and associated roadmaps for the assigned portfolio and capabilities, ensuring they align with the skills needed to support the broader business vision and delivers a great learner experience

Build the business case for learning development and define the rollout plan in collaboration with the business senior management and other partners

Partners with L&D stakeholders to ensure L&D workstream is appropriately staffed and resourced to support the initiative

Inventory and identify learning assets that map to new or existing capabilities to support business outcomes

Interact, collaborate and help influence peers and other LSAs to ensure alignment to the long-term learning plan and associated roadmaps of the capabilities assigned

Proactively align learning strategies to the capabilities needed to address evolving business needs

Act as intermediary between learning COE leads and business leads to ensure the learning strategy is effectively executed and to manage the ongoing sustainment model for the learning plans

Manage issues or escalations in relation to the learning strategy within the portfolio

Develop and leverage relationships with external learning partners on best-in-class learning services

Align to enterprise frameworks or methodologies that relate to business architecture activities within the business area

Attend and participate in internal and external industry committees and/or conferences for learning professionals

Identify and implement process improvements that reduce costs or create capacity within learning development and delivery

Provide updates and report on the development of learning assets and materials as well as progress of the overall learning strategy to support the business needs

Actively seek feedback from users and support areas including the various COE leads

Keep abreast of emerging issues, trends, and evolving business requirements and assess potential impacts

Act as a learning expert / lead, integrating cross-function understanding within their own field of specialty

Job Requirements

Ability to perform a detailed needs assessment at the organizational, team and project level  

Ability to scan the market and provide best-practice research and insights on a broad range of topics 

Enjoy working on complex issues and generating business-oriented and creative solutions 

Strong planning skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities while maintaining accuracy through attention to detail 

Ability to build and deliver executive-level presentations based on research and analysis 

Understand performance consulting methodologies and adult learning best practices   

Ability to build and maintain relationships with diverse stakeholders including executives, program support, external partners, and vendors 

Education:  

University degree an asset

Relevant Learning & Development / Adult Education certifications would be an asset 

Demonstrated commitment to continuous learning 

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet