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SUMMARY

The Learning Support Specialist is responsible for providing support to ongoing and new learning initiatives in all areas of the business. This role will be intricately involved in all areas of the Learning and Development mission with particular focus on administrative support of local and remote onsite events, communication with participants and vendors, LMS administration, project management, instructional design, assistance with developing and facilitating effective programs, and other administrative duties as required. 

RESPONSIBILITIES, other duties may be assigned

Participate in creating and implementing training programsMaintain training records in Workday Learning and other LMS functionsCoordinate classrooms, catering, and support materials for corporate and onsite training coursesAssist with QTS Journey and Data Center Academy sessions to include registration, catering, and other support as neededAct as a point-of-contact for vendors and participantsHelp create online and classroom instructional materials to support learning needsFacilitate training courses as the primary or secondary instructor, as neededTravel up to 25%Other job tasks as required

BASIC QUALIFICATIONS

High school diploma or equivalentProject management experience or educationBasic Microsoft office suite experience

PREFERRED QUALIFICATIONS

Experience working within a learning environment or equivalent intern experience

KNOWLEDGE, SKILLS, AND ABILITIES

Excellent interpersonal skills with the ability to interface with all levels of the organizationBasic project management knowledgeStrong written and verbal communication skillsBasic data entry skills

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.