The leasing consultant plays an integral role in the community by interacting with new prospective and existing residents on a daily basis. This position is in support of the leasing manager and requires touring and educating news prospects on the benefits and lifestyle of living in the community.
Your Responsibilities: Track all daily phone calls, emails and new prospect traffic to the leasing office Interview all new prospects and enter all qualified traffic information in new prospect guest card, especially as regards to how they learned about the community. Lock in appointments to visit the community. After establishing a positive relationship, tour the property with the new guest and get a commitment to apply for a new home. Explain the application process and procedures and get the application started Arrange for all new lease signings either electronically or in person along with collection of funds. Oversee all Follow up on Prospects on a daily basis Assist the leasing manager in monitoring renewals in a timely manner. Distribute and follow-up on renewal notices. Make sure all information is entered into Yardi and any other software programs such as on-site.com Assisting with all inspections of move in apartments to insure quality of apartment meets standards. Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Inspect models and available “market ready units”, communicate related service needs to the Property Manager or Maintenance Supervisor. Skills & Qualifications:Education/Training: High school diploma or equivalency. State required real estate sales or broker’s license, basic computer skills, proficient use of all Microsoft office software, experience with Yardi and other management software platforms a plus, ability to work weekends, ability to ask questions and close a sale and the desire to prove your sales ability and advance your career.
Experience/Knowledge/Abilities:
Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadline. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.
Physical Requirements:
Physical demands include ability to lift up to 10 lbs. Standing, sitting, walking. The employee is required to work at a personal computer for extended periods of time.
Vision Requirements:
Frequent need (66% to 100% of time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small detail. Frequent need (33% to 66% of time) to see things clearly beyond arm’s reach (inspecting property, neighborhood survey)Hearing Requirements:
Frequent need (66% to 100%of time) to communicate over telephone and in person with vendors, corporate and resident staff, residents and prospects.Speaking Requirements:
Constant need (66% to 100% of time) to verbally communicate with home owners, vendors, and staff.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer:
As a full-time non-exempt associate, you will be eligible for comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20 - $22 / hour
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
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