champaign, illinois, USA
3 days ago
leasing site manager.
Job details

Position Overview:
The Leasing Site Manager is responsible for overseeing leasing efforts, managing marketing strategies, and ensuring the community remains a desirable place to live. This role combines leasing, community management, and resident relations and is essential for managing leads, conducting showings, and maintaining the overall quality and appeal of the property. The ideal candidate must possess both empathy and resilience, as they will be managing multiple stakeholder relationships while maintaining professional boundaries and operational efficiency. ...
Schedule & Compensation:
Hours: Monday through Friday, 8:00 AM to 5:00 PM - Flexible Schedule
Ability to work longer hours during peak season (July and August)

Salary Range: $45,000.00 - $60,000.00 per year

Responsibilities:
Leasing & Marketing:
Schedule and perform property showings for prospective residents
Manage and respond to daily leads promptly and professionally
Assist prospective residents with completing applications
Ensure all listings are active, up-to-date, and include high-quality photos and details
Conduct daily inventory walks to ensure all vacant units are "show-ready"
Act as the subject matter expert for the community's sub-market, keeping up with competitive properties and local employment trends
Report key performance metrics, including unit availability and pricing recommendations, to the Portfolio Manager

Resident and Owner Relations:
Review all lease agreements; proactively contact residents for renewals and lease retention
Monitor upcoming lease renewals, reaching out to residents to encourage re-signing
Provide exceptional customer service to current residents by assisting with work orders, rent payment inquiries, and escalations
Address resident concerns and resolve issues as needed
Issue and serve HOA violations, confirm corrections, and handle any required follow-up
Post necessary notices at the community upon request
Work with Assistant Property Manager (APM) and Portfolio Manager (PM) to resolve outstanding resident matters such as renters' insurance, utility concerns, and habitability issues
Maintain professional composure while handling challenging situations and difficult conversations
Demonstrate advanced boundary-setting abilities while maintaining positive relationships

Community Management:
Coordinate monthly and quarterly community events to foster a positive community atmosphere
Conduct daily community inspections, addressing concerns such as construction issues, resident violations, and landscaping upkeep
Perform occupancy checks as needed
Collaborate with the Facilities and Service Supervisor to address exterior property concerns, complete move-in preparation, and manage market-ready inventory
Effectively prioritize and manage multiple competing demands while maintaining quality of service

HOA Management:
Report and collect HOA dues
Identify and report HOA violations, ensuring timely communication and correction
Coordinate with other departments to ensure compliance with HOA standards and regulations

Working hours: 8:00 AM - 5:00 PM

Skills:
Leasing License or Community Association Management (CAM) license
Fair Housing regulation knowledge
Previous customer service or sales experience

Education:
High School

Experience:
4-7 years

Qualifications:
High School Diploma or equivalent
3+ years of leasing or community management/property management experience
Valid driver's license and reliable transportation
Professional manner and excellent communication skills
Ability to handle multiple owner & tenant inquiries and prioritize them effectively
Computer and software proficiency
Physical ability to stand/walk throughout shift (moderately active position)
Must obtain Leasing Agent license within 120 days of hire
Learn and ensure compliance with all Fair Housing Laws


If you have the leadership skills, professionalism and work ethic required for this position, please go to www.spherion.com/apply/75102 to complete an online application and submit your resume. For more details, please call (217) 359-4488.



Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Show lessShow more

Position Overview:
The Leasing Site Manager is responsible for overseeing leasing efforts, managing marketing strategies, and ensuring the community remains a desirable place to live. This role combines leasing, community management, and resident relations and is essential for managing leads, conducting showings, and maintaining the overall quality and appeal of the property. The ideal candidate must possess both empathy and resilience, as they will be managing multiple stakeholder relationships while maintaining professional boundaries and operational efficiency.

Schedule & Compensation:
Hours: Monday through Friday, 8:00 AM to 5:00 PM - Flexible Schedule
Ability to work longer hours during peak season (July and August)

Salary Range: $45,000.00 - $60,000.00 per year

Responsibilities:
Leasing & Marketing:
Schedule and perform property showings for prospective residents
Manage and respond to daily leads promptly and professionally
Assist prospective residents with completing applications
Ensure all listings are active, up-to-date, and include high-quality photos and details
Conduct daily inventory walks to ensure all vacant units are "show-ready" ... Act as the subject matter expert for the community's sub-market, keeping up with competitive properties and local employment trends
Report key performance metrics, including unit availability and pricing recommendations, to the Portfolio Manager

Resident and Owner Relations:
Review all lease agreements; proactively contact residents for renewals and lease retention
Monitor upcoming lease renewals, reaching out to residents to encourage re-signing
Provide exceptional customer service to current residents by assisting with work orders, rent payment inquiries, and escalations
Address resident concerns and resolve issues as needed
Issue and serve HOA violations, confirm corrections, and handle any required follow-up
Post necessary notices at the community upon request
Work with Assistant Property Manager (APM) and Portfolio Manager (PM) to resolve outstanding resident matters such as renters' insurance, utility concerns, and habitability issues
Maintain professional composure while handling challenging situations and difficult conversations
Demonstrate advanced boundary-setting abilities while maintaining positive relationships

Community Management:
Coordinate monthly and quarterly community events to foster a positive community atmosphere
Conduct daily community inspections, addressing concerns such as construction issues, resident violations, and landscaping upkeep
Perform occupancy checks as needed
Collaborate with the Facilities and Service Supervisor to address exterior property concerns, complete move-in preparation, and manage market-ready inventory
Effectively prioritize and manage multiple competing demands while maintaining quality of service

HOA Management:
Report and collect HOA dues
Identify and report HOA violations, ensuring timely communication and correction
Coordinate with other departments to ensure compliance with HOA standards and regulations

Working hours: 8:00 AM - 5:00 PM

Skills:
Leasing License or Community Association Management (CAM) license
Fair Housing regulation knowledge
Previous customer service or sales experience

Education:
High School

Experience:
4-7 years

Qualifications:
High School Diploma or equivalent
3+ years of leasing or community management/property management experience
Valid driver's license and reliable transportation
Professional manner and excellent communication skills
Ability to handle multiple owner & tenant inquiries and prioritize them effectively
Computer and software proficiency
Physical ability to stand/walk throughout shift (moderately active position)
Must obtain Leasing Agent license within 120 days of hire
Learn and ensure compliance with all Fair Housing Laws


If you have the leadership skills, professionalism and work ethic required for this position, please go to www.spherion.com/apply/75102 to complete an online application and submit your resume. For more details, please call (217) 359-4488.



Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Show lessShow morekey responsibilities

Leasing & Marketing:Schedule and perform property showings for prospective residentsManage and respond to daily leads promptly and professionallyAssist prospective residents with completing applicationsEnsure all listings are active, up-to-date, and include high-quality photos and detailsConduct daily inventory walks to ensure all vacant units are "show-ready"Act as the subject matter expert for the community's sub-market, keeping up with competitive properties and local employment trendsReport key performance metrics, including unit availability and pricing recommendations, to the Portfolio ManagerResident and Owner Relations:Review all lease agreements; proactively contact residents for renewals and lease retentionMonitor upcoming lease renewals, reaching out to residents to encourage re-signingProvide exceptional customer service to current residents by assisting with work orders, rent payment inquiries, and escalationsAddress resident concerns and resolve issues as neededIssue and serve HOA violations, confirm corrections, and handle any required follow-upPost necessary notices at the community upon requestWork with Assistant Property Manager (APM) and Portfolio Manager (PM) to resolve outstanding resident matters such as renters' insurance, utility concerns, and habitability issuesMaintain professional composure while handling challenging situations and difficult conversationsDemonstrate advanced boundary-setting abilities while maintaining positive relationshipsCommunity Management:Coordinate monthly and quarterly community events to foster a positive community atmosphereConduct daily community inspections, addressing concerns such as construction issues, resident violations, and landscaping upkeepPerform occupancy checks as neededCollaborate with the Facilities and Service Supervisor to address exterior property concerns, complete move-in preparation, and manage market-ready inventoryEffectively prioritize and manage multiple competing demands while maintaining quality of serviceHOA Management:Report and collect HOA duesIdentify and report HOA violations, ensuring timely communication and correctionCoordinate with other departments to ensure compliance with HOA standards and regulations

experience

4-7 years

skills

Leasing License or Community Association Management (CAM) licenseFair Housing regulation knowledgePrevious customer service or sales experience

qualifications

High School Diploma or equivalent3+ years of leasing or community management/property management experienceValid driver's license and reliable transportationProfessional manner and excellent communication skillsAbility to handle multiple owner & tenant inquiries and prioritize them effectivelyComputer and software proficiencyPhysical ability to stand/walk throughout shift (moderately active position)Must obtain Leasing Agent license within 120 days of hireLearn and ensure compliance with all Fair Housing Laws

education

High School

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