Leave of Absence Coordinator
Superior Ambulance Service
Overview The Leave of Absence Coordinator is a member of the employee benefits group within the HR Department. This role works regularly with the Benefits Manager, VP of Finance, HR team, and various department and regional managers within the organization. The Leave of Absence Coordinator is responsible for the day-to-day case management of employees on various leaves of absences and assisting with benefits related questions, planning, and administration. This individual must interface with other employees, professionals from our accounts, as well as managers within the organization. All employees are expected to uphold the company’s high values and impeccable reputation within the medical community. One must demonstrate the company’s philosophy and values which are TLCS = Timeliness, Look Good, Customer Service, & Safety. Responsibilities Work with managers to identify employees on leaves of absences and coordinate the proper leave process including FMLA, ADA and other state approved leaves with our third-party Leave vendor, FMLA Source. Identify needs for reasonable accommodations under the ADA, facilitate the interactive process and make, implement and monitor recommendations. Track federal, state and municipal paid sick leave regulations and ensure compliance. Advise employees on our leave process, eligibility and completing necessary documentation. As needed, review leave documentation and make decisions on the next steps in the leave case. Frequently communicate with employees and managers regarding management of on-going leave, disability and accommodation cases. Work with HR team to make employment decisions related to leaves and accommodations. Prepare and complete certain data files related to leave and time off. Partner with Payroll to ensure appropriate management of paid time off and benefits payments. Lead ongoing meetings with various HR teams to discuss the status of leave, disability and accommodation cases. Lead case reviews with outside counsel as necessary. Assist in the process of filing ADA, HR Leave Accommodations, Workman’s comp, Short-term Disability, Long-term Disability, accident and death claims. Manage the leave vendor to ensure compliance with our plans and that they meet performance guarantees and service level agreements. Work with the Health and Safety team to coordinate tracking of Worker’s compensation claims in relation to leaves. Able to handle sensitive information and maintain confidentiality with employee claims. Support compliance with benefits and leave management regarding pertinent federal and state regulations, filing, and compliance requirements. Analyze time off policies and make recommendations for necessary changes. Prepare and distribute communications to employees regarding benefits and support benefit questions and concerns. Other duties as assigned. Knowledge and Abilities Must demonstrate adequate levels of skill in all areas required of an HR representative, including the ability to communicate with employees and managers regarding FMLA, ADA, Workman’s comp and HR approved leave accommodations. Qualifications Bachelors degree 2+ years of benefits or human resources experience, including actively working on FMLA and ADA claims Superior Air-Ground Ambulance Service, Inc. is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/D/V
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