Leave of Absence Specialist
7-Eleven
Job Summary:
The Leave of Absence Specialist position will be involved with learning the Company's Leave of Absence Policy and how it interplays with governing laws and other Company Plans. This includes working directly with other Company departments, assisting employees with questions and/or concerns, and executing the leave of absence policies and processes. This position will require analytical skills and excel reporting. Customer service is our primary focus. A sense of urgency and attention to detail are necessary to meet the required deadlines.
Job Responsibilities:
Understand the Speedway Leave of Absence Policy and implement and follow the associated processes and policiesUnderstand compliance as it relates to leave of absences such as HIPAA, FMLA qualifying reasons, FMLA entitlement, Americans Disability Act, state mandates pertaining to sick pay and protected leave of absences, etc.Receive and handle leave of absence questions from employees;Gather employee information from multiple HR Systems and personnel filesWork with accounting and payroll for payment reconcile and payment processingReceive documents and reports from employees and/or outside agencies and process accordinglySend correspondence to appropriate individualsBack-up for other team members' responsibilitiesDeliver exceptional customer service to our internal and external customers; handle requests as assigned by Management.Skill Requirements:
Good written and verbal communication skillsExcellent attention to detailExcellent excel skillsDemonstrated professionalism with the ability to apply appropriate judgment and maintain confidentiality associated with sensitive employee dataAbility to prioritize and handle multiple tasks with tight deadlinesAbility to critically think and analysis processes.Microsoft Office (Word, Excel, Outlook, etc.) skillsEducation Requirements:
High School Diploma or Equivalent
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