Description We are offering an opportunity for a Legal Administrator in the legal industry, based in Chicago, Illinois. This role involves responding to client inquiries, managing data entry, and maintaining documentation in databases. This is a short-term contract position that provides a mix of remote and in-office duties, with flexible scheduling that may include weekends and evenings. Responsibilities: • Respond to inquiries from potential clients via phone and email, gathering information for case screening. • Prioritize customer service, showing enthusiasm and compassion when interacting with potential clients. • Follow up with potential clients that are difficult to reach. • Enter data into spreadsheets or other software programs as part of client intake. • Process and maintain documentation in databases. • Use Case Management Software, Adobe Acrobat, and other tools for effective client communication and data management. • Display strong written and verbal skills to effectively interact with clients. • Show attention to detail in gathering accurate information from clients. • Work both independently and as part of a team to manage time and tasks effectively. • Demonstrate understanding and empathy towards potential clients, making them feel comfortable in providing sensitive and confidential personal information. Requirements • Possess a minimum of two years of experience as a Legal Administrator or in a similar role. • Proficient in using Aderant, Adobe Acrobat, Case Management Software, and CompuLaw. • Familiarity with Conveyancer, Benefit Functions, Billing Functions, and Calendar Management is essential. • Ability to manage Claim Administration, Collection Processes, and Client communications. • Skilled in conducting Phone Screens, Client Intake, and Data Entry tasks. • Strong written communication skills are required. • Must demonstrate compassion in all interactions. • Previous experience with client communications and intake is desirable. • Excellent organizational skills and attention to detail. • Ability to work independently and as part of a team. • Strong problem-solving skills and the ability to make sound decisions. • Must be able to maintain confidentiality and handle sensitive information with discretion. • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .