The Case Coordinator in Dispute Resolution Services is responsible for appointing arbitrators to arbitration cases, scheduling pre-hearing conferences and hearings, and performing a wide variety of tasks such as generating memos and correspondence, maintaining electronic files, and setting up hearing rooms. This is skilled administrative work in which incumbents are proficient in their assigned roles; are able to independently prioritize their work; are able to handle routine matters independently and complex matters under close supervision; and are able to work under close supervision. **Job Description:** + Generates, mails and/or publishes memos to the Dispute Resolution Services (DRS) Portal. + Receives lists of arbitrators from parties, enters rankings in database, consolidates and/or extends lists as necessary. + Properly documents reasons for arbitrator changes to case lists such as withdrawals and/or requests for removal. + Contacts arbitrators to serve on cases. + Appoints and/or replaces arbitrators to cases, following established procedures. + Coordinates, schedules, and notifies parties and arbitrators of the date and time of conference calls and hearings. + Coordinates with meetings team and schedules in person and video conferences and updates the case to reflect the conference information. + Processes requests to postpone hearings and reschedules hearings, as necessary. + Assess applicable postponement fees, as necessary. + Processes party agreements to opt out of IPHC. + Attends prehearing conferences and hearings, as assigned. + Closes conference calls and pays arbitrators. + Maintains electronic and physical files in accordance with established procedures. + Files and/or scans correspondence promptly and prepares files for storage. + Inputs written case notes and hearing dates into case processing system. + Submits reservation requests for off-site hearings. + Maintains digital recording files. + Prepares and provides digital recording files to parties and arbitrators, as requested. + Answers general questions from constituents, parties, and arbitrators. + Processes incoming emails from central inbox and case management system, as needed. + Processes pre-hearing briefs, witness lists, and exhibits. + Tracks hearing exhibits, recordings, and transcripts and follows up, as necessary. + Reviews and process incoming Arbitrator Oaths and Checklists and follows, as necessary. + As assigned, determines proper composition of arbitration panel, generates list of arbitrators, reviews arbitrator information for conflicts, and eliminates arbitrators from lists, as needed. + Conducts internet searches on appointed arbitrators, as necessary. + Processes arbitrator expense reports for submission to Finance. + Processes physical checks. + Prepares form for approval of arbitrator travel through AdTrav. + Cross-trained on and performs Reception Coordinator, Senior Case Coordinator, and Case Specialist job functions, as needed. + Trains and provides guidance to staff as needed. + Serves as a role model for staff in the department. **Education/Experience Requirements:** + High School and 4 years of related experience or equivalent combination of education and experience. + Bachelor's degree preferred. + Expertise using a desktop computer with the full suite of electronic office applications and other office equipment. + Excellent organizational ability, interpersonal skills, and written and verbal communications skills. If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. 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