We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Legal Operations Administrator, working hybrid between your home office and our office in San Jose, Costa Rica, and help us do what we do best: propelling business forward.   In this role, you will partner with the Legal Operations Director to help promote continuous improvement and enable improved decision-making within the Progress Legal Department. The Legal Operations Team manages projects, processes, systems, and resources with impact across the Legal Department or the Company, as well as project management for large-scale projects. This full-time, hybrid role covers Eastern Time Zone working hours with at least two days per week spent in-person at the San Jose, Costa Rica office. To excel in this role, you will need to be able to effectively manage multiple workstreams and work with various stakeholders to drive the completion of complex projects within a set timeline.

In this role, you will: 

Monitor ticket handling data for the legal department and generate reportsTrack legal department costs against budgetRoute vendor invoices for approval and paymentManage the renewal of vendor licenses and subscription servicesAssist with legal department employee onboarding and offboardingWork with various departments to ensure posted policies are kept up-to-dateAssist with the completion of insurance renewal applications, including by collecting requested information from internal stakeholdersWork with stakeholders and the Legal Operations Director to identify opportunities for process improvement, and implement solutions throughout the legal department

Your background: 

2-4 years’ experience in a multinational corporation (legal department experience is a plus)Proficient in Microsoft Excel (PowerPoint, Asana, and ServiceNow is a plus)Working knowledge of AI productivity toolsStrong analytical and organizational skillsStrong attention to detail and responsivenessDemonstrated ability to continuously improve on processesExcellent verbal and written communication skills in English requiredIf this sounds like you and fits your experience and career goals, we’d be happy to chat.   
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with. Apply Now! #LI-hybrid
#LI-KS1

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!