**Working Title: Legal Operations Intern** **Job Class: Management Analyst 1** **Agency: Human Services Dept** + **Job ID** : 84209 + **Location** : St. Paul + **Telework Eligible** : Yes + **Full/Part Time** : Full-Time + **Regular/Temporary** : Temporary + **Who May Apply** : Open to all qualified job seekers + **Date Posted** : 02/22/2025 + **Closing Date** : 03/03/2025 + **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Cent Office IWT + **Division/Unit** : DHS-Payroll / OIG Legal Operations + **Work Shift/Work Hours** : Day Shift + **Days of Work** : Monday - Friday + **Travel Required** : No + **Salary Range:** $23.63 - $34.18 / hourly; $49,339 - $71,367 / annually + **Classified Status** : Classified + **End Date** : 08/20/2025 + **FLSA Status** : Nonexempt + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : No **The work you'll do is more than just a job.** At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. The **Minnesota Department of Human Services (DHS)** , in collaboration with many partners, helps Minnesota’s most vulnerable residents meet their basic needs so they can live in dignity and achieve their highest potential. **The Executive Pathways Program is a paid summer internship (June – August) for college students to explore a rewarding career in public service.** **What you can expect during your internship:** • Hands-on experience impacting individuals and processes within a large human service agency • Opportunity to meet (virtually and in-person) to network with other state employees • Attend virtual workshops focused on your Professional development • Give back to the communities DHS serves through volunteerism The **Legal Operations Intern** will serve in the Office of Inspector General (OIG) working closely with the Legal Counsel’s Office – Legal Operations Team to support efforts in creating a comprehensive, consistent, and equitable onboarding and training experience for legal team members. This position is ideal for someone passionate about organizational development, equity, and accessibility, with a strong interest in designing innovative training solutions. The ideal candidate is detail-oriented, creative, and committed to advancing equity and accessibility in workplace practices. They should have strong communication and organizational skills and a passion for improving employee experiences. This internship provides a unique opportunity to gain hands-on experience in training development, process improvement, and organizational equity while contributing to impactful initiatives within DHS's OIG Legal Operations Team. **Some responsibilities include but not limited to:** + Lead efforts to design tools, checklists, and training materials that enhance onboarding and training processes with a focus on equity and accessibility. + Develop a centralized "training hub" to house legal-wide onboarding and training resources + Establish standards for training design, development, and delivery, ensuring they are inclusive for diverse learning styles + Assess onboarding and training effectiveness through quantitative and qualitative metrics, focusing on time-to-value, job satisfaction, and sentiments within minority groups + Review and enhance existing process documents to improve accessibility and usability, including creating supplemental materials (e.g., videos, guides, FAQs) + Explore the use of AI tools (e.g., GPT-4) to develop an internal "Help Desk" for simplified access to standard work processes. **Minimum Qualifications** To be eligible for an internship, you must meet the following requirements: You must be a student at an accredited educational institution; **or** recently graduated December 2024 or May 2025 **AND** + Excellent human relation and communication skills sufficient to represent the position and Division in a professional, efficient, and clear manner + Ability to work independently and in a team setting + Strong organizational and interpersonal skills + Proficient with Microsoft Office applications (Word, Excel, PowerPoint) + Ability to work with individuals from diverse backgrounds and contribute to a culture of inclusion **Preferred Qualifications** + Preferred majors include: **Organizational Development, Business Administration/Management, Program/Project Management, Data Science, Sociology, Legal Studies/Paralegal Studies, Political Science, Public/Nonprofit Management, Human Services** + Experience developing educational and training materials for adult learners + Knowledge of equity and accessibility concepts + Experience with AI applications and utilizing AI for training purposes + Experience with process improvement + Knowledge of or experience with SharePoint + Comprehensive familiarity with human services **Additional Requirements** + Must be in academic years of sophomore, junior, or senior (Graduate students allowed) + Must provide unofficial transcript to show proof of school enrollment + Must be willing to reside in Minnesota for the duration of internship + Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check. AN EQUAL OPPORTUNITY EMPLOYER Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.