At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **Primary Function/General Purpose of Position** Under the direction of the Director of Legal Operations the Legal Operations Specialist will partner closely with the entire Legal Network team, internal clients and other shared service partners such as Finance, IT, and HR to drive efficiency, innovate and improve internal client experiences. The Legal Operations Specialist support all aspects of the information technology systems maintained by or on behalf of the Legal Network. The Legal Operations Specialist will support special projects of BSMH as those arise from time to time. **Essential Job Functions** + Work side-by-side with the Director of Legal Operations to develop an agile, centralized legal process improvement capabilities in order to create processes and practices to improve the day-to-day efficiency and effectiveness within the Ministry. + Assist with implementing and managing all mission-critical tools and software for Legal and the Ministry including, but not limited to contract management systems, EBilling, entity management, service of process and Legal Holds. + Collaborate with the Director, Legal Operations, to deliver strategic and operational initiatives for the entire Legal Network by identify where process improvement activities can be deployed. + Collaborate with all members of the Legal Network, as well as Ministry-wide internal clients and other Shared Service stakeholders, to innovate and improve internal client experiences. + Serves as the Co-System Administrator for technology solutions owned by the Legal Network assisting with the development of legal and workflow templates and the intake processes for the Ministry. + Manage the creation of training modules and provide training sessions to the entire Legal Network and Ministry-wide internal clients on Ministry-wide systems, policies and other technologies. + Manage and support projects ensuring the objectives of the process improvement initiatives are understood and delivered. + Keep current on industry trends and areas of interest through the utilization of industry research and knowledge resources. + Participate in System-wide special projects, such as mergers/acquisitions, cost-savings initiatives and emergency response, as needed. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. **Licensing/Certification** None **Education** Bachelor’s degree in Legal studies, Healthcare administration, Business, health information management, or another related field (required) **Work Experience** Minimum of 5 years experience in legal department, law firm, large corporation, or professional services company. **Working Conditions** Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Prolonged periods of working alone. **Skills** Effective Communication Skills, Written and Verbal Solution Focused/Problem Solver Customer Service Research skills Analytical skills Reporting ability Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com