**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** A critical role in optimizing business processes and implementing improvements for the Legal Department’s operational effectiveness and efficiency. This role is responsible for supporting Legal Department teammates by analyzing business processes, identifying improvement opportunities, and implementing solutions across the Department’s operations. This role involves collaborating with various stakeholders to streamline workflows, manage projects, and leverage technology to meet the strategic goals of the Legal Department. The role offers the opportunity to work with legal professionals, senior leaders, and cross-functional teams to support operational objectives and implement solutions for legal practice areas and the Legal Department. The role stays informed about industry best practices and emerging trends, is eager to learn new things, apply knowledge to identify opportunities, and can take the lead in designing and implementing solutions. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Use critical thinking and creativity to support, develop, and improve the effectiveness and efficiency of new or existing initiatives, build processes, and provide project management support. 2. As business partner, develop strategies to solve operational problems by evaluating key issues, identifying relevant data, creating roadmaps for execution, and applying project management support. 3. Implement practical solutions to meet the Legal Department’s needs and drive operational objectives by translating business needs into requirements to support key workflows. 4. Collaborate with colleagues to collect, document, and confirm requirements; prioritize technical initiatives based on departmental needs; and facilitate and participate in testing, launch efforts, and issue resolution. 5. Develop and manage resources, governance controls and provide training and support to ensure the successful adoption of processes and any related technologies. 6. Align the Legal Department’s and practice area’s operational functions with leadership’s mission, values, and objectives. 7. Work cross-functionally with various teams to support operational objectives. 8. Represent the Legal Department in interdepartmental committees covering operational matters, as assigned. 9. Work closely with the Data Analytics Team, Technology Team and other Legal Operations teammates for knowledge sharing, mentoring, and training. 10. Stay abreast of industry trends related to operational efficiency, risk management, and legal operations. 11. Support, and may lead, ad-hoc projects related to legal operations. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree or higher in Business Administration, or a related field 2. Strong technical understanding of legal technology, process design and governance. 3. Understanding of the structure and operational areas of legal departments. 4. Three (3) or more years of experience in operations at a company, at a legal department or law firm. 5. Proficient in understanding legal operations software, and workflows. 6. Able to embrace change. 7. Demonstrated ability to effectively lead work teams and projects. 8. Strong analytical and basic research skills. 9. Solid organizational skill with attention to detail. 10. Superb verbal and written communication skills. 11. Ability to work within a large organization and collaborate and partner with cross-functional teams. 12. Ability to interact effectively with people at all organizational levels of the firm and build strong relationships with internal stakeholders. 13. Executive presence and ability to act as primary contact on assigned engagements. 14. Proficient in the use of Microsoft Office Suite. **Preferred Qualifications:** 1. Track record developing strategies to solve operational problems by evaluating key issues, identifying relevant data, creating roadmaps for execution, and applying project management support. 2. Ability to implement practical solutions to meet the Legal Department’s needs and drive operational objectives by translating business needs into requirements to support key workflows. 3. Experience working cross-functionally with various teams to support operational objectives. **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/) . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)