Job Description THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM. **ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELIGIBLE FOR THE 55A PROGRAM, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram, and YouTube. DCWP’s General Counsel Division seeks a permanent** Legal Staff Associate / Clerical Associate to be a member of a collaborative team working to ensure that New York City businesses are knowledgeable of and in compliance with all applicable laws and regulations within DCWP’s jurisdiction. Under the direction of attorneys or non-attorney supervisors within the General Counsel Division, the Legal Staff Associate will: - Review and analyze business records, complaints, agency operational data, and other documentation. - Conduct database, online, and published material research in connection with department investigations. - Compile, maintain, and perform analysis of data for compliance, investigations, and agency requirements. - Prepare written reports summarizing research and review of licensee records. - Draft general correspondence and legal documents to respondents, consumers and others. - Conduct interviews and testify at hearings. - Respond to inquiries from businesses on compliance matters. - Perform data entry, mail merges, copying, scanning, filing and other tasks to support attorney case work and other organizational efforts. - Attend group project meetings and assist attorneys and/or supervisors in preparing and giving presentations for internal and external events. - As directed, monitor and maintain database of specific incoming complaints and complaints results. - Distribute complaints, as appropriate, to coordinating Attorney for drafting of summons. - Participate in small and long-term projects relating to investigations, prosecutions, and complex litigation. - Perform other tasks and assignments as directed. Qualifications Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.