Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Shift: Saturday - Wednesday, 7am - 3pm

Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)Coordinate, assign, distribute, prioritize, track and expedite workload to the departmentInterface with requesters to gather detailed information in order to better understand the nature and requirements of assignmentsAnalyze requests to determine how tasks should be performed and engage the appropriate resource for completionDirect requests to proper resources and coordinate with local and off-site office servicesAssist with proofreading tasks and quality control analysis during heavy volume periodsDeliver projects within a reasonable, negotiated timeframePerform other related duties and assist with special projects as assignedMaintain thorough knowledge of all firm-supported software packages

QualificationsAbility to work in a fast-paced environment and meet pressing deadlinesAbility to produce quality work productMinimum typing speed of 60 wpm with 95% accuracyExcellent verbal and written communication skillsFlexibility to work overtime as requiredHigh school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferredAdvanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and OutlookExperience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix WorkspacePrior document processing experience in a team environmentKnowledge of legal terminology preferred but not requiredTranscription experience a plus

Additional Information

The rate of pay for this role at the noted location is $22.42 per hour. In addition to base pay, depending on the role, the total compensation package may also include [a sign-on bonus of $2,000], overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans