CTG is seeking to fill a Level 1 Technical Hardware Technician opening for our client. Location: Remote Duration: 9 months Overview: Level 1 Technical team members are responsible for working with installers to ensure servers, shelves/rails, cabling are properly installed and online. Identify hardware to be removed and assist on-site technician with the proper labeling of decommissioned hardware. All team members will take direction from the 2nd/3rd shift Project Leader. Required skills: Identify all the Major components of a Computer (PC or Server) Understand the basics of networking such as switch/port configuration, routers, cabling of servers Know how to open a command line on a Windows/Linux System, and run commands in that session Demonstrate strong communication skills to include Verbal and written Validate information via a database Documentation skills (can clearly document and log work that has been done) Strong customer service skills with the ability to balance technical support Understand the basic interrelationships of the products including the network Knowledge of multi-vendor environments Preferred skills: Working knowledge of Service Now Prior project help desk experience Prior experience in upgrading and installation services of hardware and software Understanding and working knowledge of Excel Network switch port remote configuration Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $27.84 to $34.80. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.