Posting Details Position Information

Job Title Library Circulation Assistant (Fall 2024) Department The Help Center Job Description/Duties Provide face-to-face customer service to library patrons. Daily tasks may include: loaning/returning books and equipment opening and/or closing the library navigating the SUNY Cortland website and myRedDragon to find information configuring mobile devices to the SUNY Cortland Wi-Fi network answering telephones assisting customers with Microsoft Office and other supported software applications answering directional questions shelving books troubleshoot WEPA print stations instructing customers in use of library equipment Days/Hours Needed Hours of coverage coincide with Memorial Library’s hours of operation, which are subject to change. Based on the current hours of operation, coverage is required for the following:

Monday through Thursday 7:45 a.m. to midnight Friday from 7:45 a.m. to 5 p.m. Saturday from 9:45 a.m. to 6 p.m. Sunday from 10:45 a.m. to midnight

Study Days and Finals week require extended hours. Campus Location/Bldg. The Help Center/Memorial Library Required Qualifications Reliability and punctuality Approachability, patience, eagerness to provide excellent customer service Willingness to learn and assist customers with new technologies Good written and verbal communication skills Must be a currently matriculated SUNY Cortland student Must be willing to work weekends, early morning and late night shifts Preferred Qualifications Experience using myRedDragon Experience working in a library or similar setting Experience providing customer service Physical Demands Ability to push and pull loaded book trucks and to lift 20 pounds Must be willing to work weekends, early morning and late night shifts Special Conditions for Eligibility Contact Name(s) & Email(s) Library@cortland.edu Salary Grade A-$15.00/hr Salary 15.00 Posting Detail Information

Posting Number SA23097 Review Start Date 08/05/2024 Open Date 07/29/2024 Close Date 09/30/2024 Open Until Filled No Special Instructions to Applicants Supplemental Questions

Required fields are indicated with an asterisk (*).

* Are you eligible for Work Study? Yes No * Are you available to work during the Summer? Yes No * Please list all times you are not available to work (class, clubs, sports, RA, activities, etc.)

(Open Ended Question)

Documents Needed To Apply Required Documents Curriculum Vitae or Resume Cover Letter Class Schedule (Student Positions Only) Optional Documents Copy of Transcript (Highest/Current Degree) Letters of Recommendation (Self-Submitted by Applicant)