Library Security and Information Attendant Print (https://www.governmentjobs.com/careers/cobwa/jobs/newprint/4692802) Apply  Library Security and Information Attendant Salary $21.31 Hourly Location City of Bellingham, WA Job Type Full Time and Part Time Job Number 24-LibrarySecInfoAtt- Oct Department Library Opening Date 10/18/2024 Closing Date 11/1/2024 4:30 PM Pacific FLSA Non-Exempt Bargaining Unit Local 1937 + Description + Benefits + Questions Nature of Work Are you passionate about creating a safe and welcoming environment for the community? Our library is seeking Library Security and Information Attendants to join our team! In this role, you will play a vital part in maintaining a secure atmosphere for all patrons and staff, both inside our library buildings and on surrounding city property. If you're a proactive problem-solver with a commitment to public service, we invite you to help us foster a positive library experience for everyone! The Bellingham Public Library is currently seeking one full-time (40 hours/week) and one part-time (35 hours/week) Security and Information Attendant. This recruitment pool may also be used to fill future vacancies should they occur (20, 25, 35, and 40 hours per week). Job Summary: Provides security to maintain a safe and inviting atmosphere for all patrons and staff in Library buildings and on surrounding City property. Continuously monitors assigned areas to prevent loitering, trespassing, theft and vandalism. Involves a high degree of public contact. Enforces Library policies as appropriate. Investigates and handles disturbances and, as needed, obtains assistance of law enforcement officers. May perform custodial tasks to ensure cleanliness and safety for Library users. SALARY AND BENEFITS: This position will start at Step 1 ($21.31/hour). Employees receive step increases on completion of 2080 hours in accordance with the Guild of Pacific Northwest Employees, Local 1937 Collective Bargaining Agreement (https://cob.org/about/employment/labor-agreements-pay-schedule) and City policy. The 2024 full hourly range for this position is $21.31 - $26.22. City of Bellingham employees receive medical, dental, and vision insurance as well as life insurance and long-term disability. Additional benefits include flexible spending accounts, a medical insurance opt-out program, and access to our employee assistance program. All eligible City employees are enrolled in a Washington State Department of Retirement Systems (https://www.drs.wa.gov/) pension plan. Additionally, employees may elect to participate in the City’s 457 deferred compensation retirement savings plan. Employees will receive 12 paid holidays in addition to one paid floating holiday each year. Employees accrue 8 hours total of contract and state sick leave per month in accordance with the collective bargaining agreement and Washington State Law. At the time of hire, employees will accrue 7.33 hours of vacation per month based on 1.0 FTE. Vacation accruals increase based on years of service. Part-time employees in benefited positions will accrue leave, on a prorated basis based on their FTE, for each calendar month they are in paid status and are paid for at least 60 hours for the calendar month. Please refer to the Collective Bargaining Agreement for more information. For additional information regarding benefits and compensation Information, please visit the following: + Labor Agreements, Pay Schedules and E-Team Employee Handbook - City of Bellingham (cob.org) (https://cob.org/about/employment/labor-agreements-pay-schedule) + Employment Benefits - City of Bellingham (cob.org) Closing Date/Time: Fri. 11/1/2024 4:30 PM Pacific Time ESSENTIAL FUNCTIONS OF THE JOB: + Secures Library buildings and contents, as appropriate. Patrols Library buildings frequently to prevent theft and vandalism. Identifies and responds to special security and custodial needs. Monitors staff areas for trespassers. Performs final security check of entire building and helps to lock up the Library buildings when assigned to closing shift. Ensures safety of staff as they leave the building. + Responds to security or emergency situations directly or by contacting appropriate staff, law enforcement or other emergency personnel as necessary. Notifies staff and aids in building evacuation during an emergency. Assists patrons as needed during emergency situations. + Serves as a greeter to patrons entering the Library and answers directional, informational, or other questions in a friendly and cheerful manner. Performs security and welcoming functions for Library meetings and special events. + Explains and, when needed, enforces Library Rules of Conduct and policies to maintain appropriate patron behavior and public atmosphere. Acts proactively to effectively and discreetly defuse potentially problem situations with minimal disruption to library services. Recognizes and refers situations best handled by law enforcement. Escorts disruptive patrons from Library premises; calls law enforcement when necessary. + Provides input and assists with planning and developing safety programs to maintain a safe and inviting atmosphere for patrons and staff. Implements safety procedures and supports safety program and improvements. Attends Department safety meetings. May train Library staff regarding safety procedures and policies. Assists with Library emergency drills. + Writes detailed incident reports and helps to maintain the Library incident database. Reports damage to the buildings, furnishings, or equipment as well as identifying and reporting safety concerns. ADDITIONAL WORK PERFORMED: + Works with Library staff to perform miscellaneous duties such as minor custodial tasks. + May assemble and relocate shelving, equipment and furniture, as time allows. + Supports staff with weather emergencies by making the building accessible such as performing snow and ice removal from walkways and outside ramps to ensure safe user access. + Assists staff with library programs and activities as needed; including set-up and break-down for library events. + Other related duties within the scope of the classification. WORKING ENVIRONMENT: Daily work is primarily performed in Library facilities and surrounding outdoor areas. This involves working in a variety of environmental conditions including outdoor elements, inclement weather and vehicle exhaust fumes. May be exposed to individuals who are angry, hostile or demanding. Required to wear Library-issued uniform. Physical ability to perform the essential functions of the job, including but not limited to: + Frequently required to walk and stand for extended periods of time; + frequently communicate verbally; + transport objects weighing up to 35 lbs. Experience and Training + Minimum of one year work experience involving extensive interaction with the public required. + Public library or retail security experience preferred. + Customer service or public relations experience preferred. Necessary Special Requirements + Employment is contingent upon passing a criminal background check and child and vulnerable adult abuse records check (See Fair Hiring Practices). + Washington State driver's license and good driving record required at time of hire for some positions. Must submit a three-year driving record abstract prior to hire with periodic re-verification as required by City policy. + First Aid, CPR and AED certification or ability to secure within six months of hire. + Must be willing and able to work various shifts depending upon the needs of the library, including evenings and weekends. Selection Process **You are encouraged to print a copy of this job announcement for your reference as the process moves along** Please ensure your application is complete and all required information has been provided. Standard completeness means all application fields (contact information, personal information, education, work experience, references, and required supplemental questions). Provide as much detail as you believe will fully describe your experience and training. Interviews will be scheduled for the most qualified candidates. Interviews are tentatively scheduled for Tuesday, November 19, 2024 and Wednesday, November 20, 2024. Please be sure to check your email frequently, including your spam folder for messages filtered by your email provider. Candidates will receive updates regarding application status via email. Equal Opportunity: Our environment is characterized by respect for cultural backgrounds, belief systems, and ethnic diversity. The City of Bellingham is an Equal Opportunity Employer and values diversity in its work force. We do not discriminate or make decisions on the basis of an individual's race, religion, creed, color, national origin, sex, marital status, age (40+), disability, retaliation, sexual orientation or gender identity, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, and stalking, use of a trained dog guide or service animal by a person with a disability, or any other basis prohibited by local, state, or federal law. All are encouraged to apply for employment. Fair Hiring Practices + The City provides individuals who have been arrested or convicted of a criminal offense an equal and fair opportunity to obtain employment. + The City will not inquire about an applicant's criminal history until after a conditional job offer has been made. + The City will disregard the prior arrest and conviction record of an otherwise qualified individual unless the offense is directly related to the job position for which the individual has applied. + The City will notify an otherwise qualified applicant about a potentially disqualifying conviction and give the applicant an opportunity to submit information regarding the accuracy of the criminal records as well as evidence of mitigation or rehabilitation, as appropriate. There are many good reasons for working at the City of Bellingham. The work is rewarding and you have an opportunity to serve your community. Another good reason is the great benefits that the City offers its employees. See our benefits section (http://cob.org/about/employment/benefits) for additional information. This position is represented by The Guild of Pacific Northwest Employees, Local 1937 bargaining unit. Specific benefit information including Holidays, Vacation Accruals, Health, Dental and Vision Plans with cost sharing and Deferred Compensation Match can be found in the Local 1937 labor agreement (http://cob.org/wp-content/uploads/1937-Contract-2020.2021-Final.pdf) . This position is covered by the State of Washington Department of Retirement Systems PERS plan. PERS requires mandatory employee and City contributions. Please visit the DRS website (http://www.drs.wa.gov/) for more information on PERS. 01 Do you have a minimum of one year work experience involving extensive interaction with the public? + Yes + No 02 Do you have public library or retail security experience? + Yes + No 03 Do you have customer service or public relations experience? + Yes + No 04 Do you have a valid Washington State driver's license or the ability to obtain one by time of hire and a good driving record? The successful candidate must submit a three-year driving record abstract prior to hire, with periodic submission of driving abstract per City policy. + Yes + No 05 Do you have First Aid, CPR and AED certification or the ability to secure certification within six months of hire? + Yes + No 06 Are you willing and able to work various shifts depending upon the needs of the library, including evenings and weekends? + Yes + No 07 Describe your experience working in a busy environment serving a diverse population. Note: Work experience referenced in response must be supported by work history on your application. 08 Describe in detail a situation in which you identified and responded to safety or security concerns in the workplace. Note: Work experience referenced in response must be supported by work history on your application. 09 Describe your experience enforcing workplace policies and give a specific example from your work history. Note: Work experience referenced in response must be supported by work history on your application. 10 The Bellingham Public Library has one full-time (40 hours/week) and one part-time (35 hours/week). This recruitment pool may also be used to fill future vacancies should they occur (20, 25, 35, and 40 hours per week). Please indicate below which opportunity you are currently interested in: + Full-time (40 hours/week) + Part-time (Current opportunity is 35 hours/week) + Both full-time and part-time opportunities Required Question Agency City of Bellingham Address 104 West Magnolia Street Bellingham, Washington, 98225 Phone 360-778-8228 Website http://www.cob.org/employment Apply Please verify your email address Verify Email