Position: Case Manager, SkillSpring/DYCD Location: Multiple Sites (Five Boroughs of New York City) Reports To: Program Director (DYCD) About SkillSpring: SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults. Position Overview: SkillSpring is seeking a Case Manager to manage our youth and young adult development programs. The Case manager will oversee participants in our programs including HHA and CNA certifications, focus on participants mental health, well-being, self –management and other supportive services needs of participants through small groups and one-on-one sessions as needed. This full-time role requires flexibility in working mornings, evenings, and Saturdays at multiple sites, with hours, days, and locations varying based on seasonal changes. Key Responsibilities: Design Trauma Informed Workshops. Create Trauma-Informed informed information sheets for case managers. Plan, Conduct, and Deliver Trauma Informed Workshops. Distribute and collect pre-and post-Trauma Informed surveys. Conduct community outreach to increase workshop attendance. Provide assistance to workshops attendees in need of social service support including mental health referrals. Follow up on all referrals. Document all activities, including workshop events and referrals. Provide clinical support for staff to better assist participants. Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure student/participant enrollment and retention. Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency. Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols. Adherence to all WIOA contract regulations. Perform other related duties as required.