It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:

 

Why Choose a Career with the AAA The Auto Club Group (ACG)

Established brand that has been around for over 100 years.  Our members know and trust us!Branch Offices house travel, membership, insurance sales and support employeesYou will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.

Excellent Opportunities to Build a Career Path:

The Licensed Customer Service and Sales Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: 

Other Branch positions – Field Insurance Sales Agent, Travel Agent orOther Departments such as:Call Centers (ERS, Sales and Service, etc.)Automotive ServicesClaimsUnderwriting and more

A DAY IN THE LIFE of a Licensed Customer Service Representative

The Auto Club Group is seeking Member Representative II’s or Licensed Customer Service and Sales Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products.  As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. 

Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership productsGenerates leads, update members on travel and insurance specials, and provides travel informationProvides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawerResponds to customer inquiries and refers to agent when appropriateProvides a high level of administrative support to Travel and Insurance Agents during peak periodsProvides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnelConducts outbound promotional calls for insurance and /or travel productsParticipates in a team environment to pr