Title: Licensed Professional Counselor (LPC)

Location: Del Rio, TX; El Paso, TX; Miami, FL; Yuma, AZ

Position Type: Full time (30-40+ hours/week), hourly.

Contract: GSA

Education Level: Master’s degree

Job Category: Health Care

Start Date: March 1, 2025

SIN Number: 621-047

Our Company Promise:

We are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Vighter’s Mission is to provide efficient, fast, high quality healthcare staffing to our clients. Our Culture’s 5 key elements are crucial to the effectiveness of our employees in accomplishing our mission. These elements are:

Dependability Integrity Personability Transparency Responsiveness

Creating and cultivating this Culture within the organization is our commitment to our employees. Above all, Vighter employees will be provided the same concern, respect, and caring attitude that they are expected to share externally with every Vighter Client and Customer.

Summary:

Vighter is seeking to hire multiple Licensed Professional Counselors (LPC) to provide social services, counseling, mental health and/or behavioral health support to patients within the Customs and Border Protection – Immigration and Customs Enforcement mission, with dozens of locations across the United States’ Southern borders, to include California, Arizona, New Mexico, Texas and Florida. The role will involve offering direct counseling services, crisis intervention, and wellness support to CBP personnel who face unique challenges in their duties protecting the nation's borders. The LPC will work closely with CBP leadership to develop and implement programs that promote mental health and emotional well-being.

Principle Accountabilities:

Counseling Services: Provide individual, group, and family counseling sessions to address stress, trauma, anxiety, and other mental health concerns faced by CBP personnel. Crisis Intervention: Respond promptly to critical incidents, offering immediate support and intervention to employees impacted by traumatic events. Employee Assistance Programs (EAP): Participate in and enhance existing EAP initiatives, tailoring services to the specific needs of CBP personnel. Training and Workshops: Develop and deliver educational programs on topics such as stress management, resilience, conflict resolution, and coping strategies. Assessment and Referrals: Conduct mental health assessments and, if necessary, refer individuals to specialized care or community resources. Policy Collaboration: Work with CBP leadership to ensure mental health policies and procedures align with the needs of employees and comply with applicable regulations. Documentation: Maintain accurate and confidential records of counseling sessions and interventions, adhering to ethical and legal standards. Functional proficiency and ability to document patient-centered health care in the required electronic health record or electronic medical record, in the required format, in a timely manner, and in compliance with contract policy and guidance. A deep sense of purpose and dedication to the United States and our U.S. Military Veterans, their Families, and other patients as assigned. An unshakeable adherence to quality and continuous process improvement. An apolitical, patient-centered focus that drives to enhanced care and patient satisfaction Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII). Provide training and support to remote employees on timekeeping systems and processes, including troubleshooting issues and providing guidance on using timekeeping tools effectively. Stay informed about changes in timekeeping technology, regulations, and best practices, and make recommendations for updates and improvements to timekeeping processes. Other duties as assigned.

Knowledge and Skills:

Must have exceptional customer service skills. Employees shall be technically proficient in the skills necessary to fulfill the job requirements, including ability to speak, understand, read and write English fluently.

Education:

Candidate must have successfully completed a Master of Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

Qualifications:

Current and unrestricted state licensure as a Licensed Professional Counselor (LPC) or equivalent credential. Minimum of three (3) years of clinical experience, preferably in high-stress or law enforcement environments. Experience with trauma-informed care and crisis response. Strong understanding of confidentiality and ethical considerations in mental health services. Bilingual proficiency (Spanish preferred) is highly desirable. Excellent communication, organizational, and problem-solving skills. Ability to work effectively in high-stress, fast-paced environments.

Duty Hours / On-call Requirements:

Generally speaking, locations supporting the CBP-ICE mission set are open and active 24/7/365, to include days, nights, weekends and all holidays. We try our best to accommodate your schedule, so please inform Vighter of your desired schedule and/or geographic limitations in advance.

Work Environment:

Locations: Del Rio, TX; El Paso, TX; Miami, FL; Yuma, AZ Supportive team of healthcare professionals and administrative staff. Opportunity to work with diverse populations, including immigration and asylum personnel and underserved or asylum communities.

Travel:

As required to satisfy the contractual obligations. Generally, this is a regional assignment that requires working from a “home base” (not “work from home”) and traveling to numerous CBP locations within the assigned region. Commute is non-compensatory. All official travel is government-funded.

Benefits:

Competitive salary and comprehensive benefits package, with Medical, Dental, and Vision insurance available for W2 full time employees. Company-paid basic Life and AD&D insurance and subsidized health insurance (W2). Paid time off, sick leave and holidays. Professional development and promotion opportunities. SCA employees: Health & Welfare paid in cash (with proof of ACA-compliant health insurance from the open market or Vighter, LLC). Employee may use funds to offset any benefits premiums, fund their 401(k) retirement account or a combination of the two.

Physical Requirements:

Must be able to sit for more than 8 hours per day. Must be willing to work overtime if necessary. Must be able, with advance notice, to float to sites within 20 miles. Must be able to use an elevator or walk up and down stairs. Must be able to lift up to 40 pounds and carry up to 10 feet. Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders. Must be able to read and interpret handwritten and typewritten print. Must be able to communicate by voice and detect sound by ear. Must be able to perform duties in an indoor or outdoor environment. Must be able to pass a criminal background investigation. Must undergo Urine Drug Screening (UDS). Positions require applicants to be US Citizens, 21 years or older.  Must complete criminal background check and Child Abuse and Neglect (CAN) background check. 

Vighter LLC is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Position is contingent upon contract award.

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