16-20 per hour | Woodstock, GA, USA | Hourly | Arrow Exterminators - Arrow University | Full Time Arrow University Licensing & Training Specialist The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. Position summary: The Arrow University Licensing Specialist is responsible for assisting with maintaining records, compiling license information, and submitting all necessary forms in order to maintain licensing compliance for Service Centers and individuals, as well as ensuring the timely submission of materials to state agencies in order to maintain or request CEU approvals and license holders. The Licensing Specialist will work closely with all Team Members within the company to provide licensing support. The position of Licensing and Training Specialist will report directly to the Director of Licensing. Essential Functions + Submitting sign in sheets to various state agencies per their requirements. + Submitting CEU course approval applications to various state agencies per their requirements. + Assist with renewing Service Center licenses. + Submitting license transfers, terminations, address changes, ordering replacement licenses to various state agencies per their requirements. + Attend virtual or in-person state regulatory meetings to ensure the Licensing Team is apprised of state-specific industry updates. + Researching Team Member CEU's and developing training plans. + Assist with scheduling and coordinating advanced level licensing courses. + Maintain study material and oversee the process of sending and receiving loaned material. + Gather and submit licensing information for newly acquired offices. + Request and update each state agency with Certificates of Insurance when our policy renews. + Develop licensing training for virtual classrooms and E-Learning using PowerPoint and additional software as needed. + Communicate professionally via telephone and email to all Team Members and various state agencies regarding licensing-related topics. + Coordinate external CEU training for specific states. + Research rules and regulations and licensing requirements as needed. + Complete all of the above tasks with minimal error. + Other duties as required Required Knowledge, Skills, and Abilities: + Individual must have extreme attention to detail and organization. + Ability to read, interpret, and understand various rules and regulations. + Ability to take initiative when a needed task or process is identified. + Position requires excellent computer knowledge of Microsoft Office applications. + Position requires excellent project management skills, communication, interpersonal and time management skills. + Individual must be able to communicate effectively and professionally (written and verbal) with all levels of management and positions. + Ability to multi-task. + Ability to work independently and maintain accountability to those served by the position. + Candidate should be innovative, creative and have good decision making and problem-solving skills. + Ability to manage, lead and provide direction to others. + Position requires building trusting relationships with all levels of the organization and the ability to communicate with and influence individuals throughout the Company. + Ability to access, input, and retrieve information from a computer as directed. + Be familiar with Arrow Exterminators, Inc. organization and company policies and procedures. + Reading, legible & accurate writing. + Able to accept and apply constructive feedback and criticism. Minimum Qualifications: + High school diploma (required) + At least two years or more in the Pest Control Industry + Has their state employee level licensing (if applicable) + Must be willing to travel, as needed + Present a professional appearance + Able to work a 40 hour work week Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a high stress and fast paced environment. While performing the duties of this job, the employee is regularly required to sit, use hands, and utilize virtual software to work with and communicate with Team Members. Specific abilities required by this job include close vision, and sitting for extended periods of time. Employee will be expected to be able to travel to attend company meetings as necessary, continuing education opportunities or travel to conduct training meetings. Environmental Factors: + Temporary work from home. + Inside an office with controlled temperatures. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.