LIFE COACH Jamestown, NY (http://maps.google.com/maps?q=1135+N+Main+St.+Jamestown+NY+USA+14701) Job Type Full-time Description Position Data: Title: Life Coach Grade: E7A Exempt Non-Exempt X Reports to: Center Director Basic Function or Position Summary: Assist families and individuals toward economic and social self-sufficiency through goal development, individualized support and links to community resources.Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $19.32/hourly Security Clearance:Lv. 6 V, A, C, R Requirements Position Responsibilities and Specific Duties: + Coordination and integration of services across all internal and external service providers involved in the customer’s life plans or Family Development Plan + Incorporate integrated service delivery model while promoting a healthy self-reliance + Maintain awareness of community resources; make appropriate referrals as needed with follow-up + Regularly assess, monitor, and report customer progress toward individual goal and outcome achievement along with the continuums + Conducts contract specific required screenings and assessments + Administration of Family Scales/Matrix assessments and reassessments + Provides educational and supportive home learning visits + Delivers Life Skills Training within the home environment and group settings + Operate from a strength-based model implementing the Family Development philosophy + Attend customer agency and service orientations and community events with customers + Work with families to promote parent involvement in their children’s education to support academic success + Promote asset-based thinking, including Financial Social Work model though development and implementation of a personal spending plan + Maintain timely and accurate documentation of all customer service activity, and ensure that customer records are complete and accurate + Enter all customers into the CAPTAIN and other required data systems. + Maintain knowledge and complies with regulations, policies, and procedures + Maintains confidentiality and complies with the code of ethics. + Maintains a high level of customer service + Maintains the condition and appearance of COI facilities and partner facilities + Maintains the safety and security of COI facilities + Maintains on-going training logs and fulfills all training requirements per applicable regulations. + Participates in the larger team of the agency through committee structures, planning, policy development, and volunteerism + Serves as Receptionist backup on a limited basis. + Providing support in classroom for ratio if necessary + Attends appropriate in-services/trainings and attend all required meetings + Job performance incorporates integrated service delivery model while promoting self-sufficiency. + Promotes agency mission + Other duties as assigned by supervisor Key Working Relationships: A. Internal: All Service Managers, Coordinators, and Staff B. External: Community Partners, Service Agencies, and Customers Supervisory Scope: A. Number of staff supervised: 0 B. Titles supervised: None Organizational Responsibilities: + Data collection & reporting as required + Participation in COI strategic planning, community needs assessment process, and CQI + Adheres to all policies and procedures + Participates in organizational committee structures as appropriate + Participates in organizational and divisional management systems Knowledge, Skills Required: + Associate’s Degree in Human Services or Applied Science required, Bachelor’s Degree preferred + Experience in Case Management, 2 years required. + Strong interpersonal, communication, engagement, and customer relations skills. + Strong computer skills, including word processing, data entry, and spreadsheet in a windows environment + Goal oriented. + Ability to develop and maintain positive relationships with people from various backgrounds + Bilingual (Spanish) preferred. + Strong teaming skills + Continuous professional development expected Special Requirements: + Ability to lift up to 50 pounds with or without reasonable accommodation + Valid Driver’s license and reliable transportation + Ability to travel throughout the county + Ability to obtain and maintain initial health physical and TB test. + Flexible in work schedule + Mandated reporter + Must be able to provide consistent even tempered customer service at all times + Obtain Financial Social Work (FSW) training within 6 months of employment + Completes all OCFS requirements. + Works compassionately with a diverse population. + Experience navigating community programs.