Have you been searching for a career that is meaningful, where you could make a positive difference to others? Have you been seeking a career that gives you a sense of purpose where you can contribute to people’s well-being? Do you enjoy helping others succeed? If yes, we have an opportunity for you! Our person-centered approach allows you to help make a positive impact in people's lives. Apply today and begin your career by making a difference and fulfilling your sense of purpose! We are seeking attentive and compassionate team members to join our residential team! We offer a generous benefits package to include options for medical, dental, vision, employer paid life insurance, 403 b with employer contribution, PTO accruals, two weeks of paid training, and more! JOB SUMMARY Under the direction of the Associate Director of Residential this position is responsible for maintaining an environment in the Day and Residential programs which encourages and facilitates optimal personal development and provides person directed services and ensures the health and safety of the individuals served. The Life Coach X is responsible for the professional supervision of Life Coach V’s and overseeing delivery of services for people to achieve their desired outcomes, hopes and dreams. JOB FUNCTIONS: Regulatory and Corporate Compliance + Ensure compliance with regulations, agency policies and procedures. + Ensure required documentation is complete, accurate and legible. + Ensure the agency’s incident management process is followed. + Ensure associates are properly recruited, oriented and trained + Provide input in the development and revisions of policies, procedures and agency forms as needed. + Ensure Chain of Command is followed when necessary and instructions are followed as stated in policy and procedures. + Promote the highest quality of support by implementing the Code of Ethics and Core Competencies. + Keep all information confidential + Ensure medication administration is adhered to. Financial Management + Assist with annual budget completion. + Ensure accurate management of individual’s funds. + Ensure the completion of personal allowance documentation and other financial documentation according to procedure. Person Centered Services + Ensure services to individuals are planned in their Individual Service Plan (ISP), which includes the person’s Individual Protective Oversight Plan (IPOP), Residential Habilitation Plan, Support Plans, Day Habilitation Plan, and/or other safeguards and ensure all related documentation is completed. + Ensure Life Coaches are assigned a Resident Advocate and compare the ISP, IPOP, PONS and Behavior Plan for accuracy. Any inconsistencies will be reported to the appropriate programs for follow up. + Ensure the implementation of activities as outlined in the Habilitation Plan and applicable the ISP to include coordination of daily activities. + Ensure associates act as an advocate for all individuals. + Ensure person-directed services are delivered in the residential day habilitative program. + Ensure the completion of assessments that compile baseline data. + Ensure individuals receive community integration. + Respect the individual’s right to privacy and confidentiality by appropriate use of written and verbal communication. + Work collaboratively with others to ensure the individual’s health and well-being. + Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary. + Ensure individual’s Plan of Nursing Services (PONS) are followed. + Ensure proper reporting and documentation of all individual medical concerns to the appropriate personnel. + Transport and attend health and medical appointments as assigned. + Complete weekly one-on-one meetings with the Life Coach V’s prepared with an agenda. Ensure Life Coach V’s conduct one-on-one meetings with LC III, II and I + Conduct weekly Life Coach V meetings and monthly staff meetings. + Working with Life Coach V ensure the completion of one page profiles and POMS as identified in the Resident Advocate job duties. Program Standard + Maintain an environment in the program which encourages and facilitates optimal personal development. + Working with Life Coach V ensure shift overlaps and specific duties are assigned. + Wor king with the Associatre Director of Residential assist in the identification and development of new services and support opportunities that provide quality of life choices. + Ensure the completion of monthly summaries as assigned, if applicable. + Ensure minimum staffing policy is applied accurately. + Will be responsible for ensuring appropriate scheduling and ensure all gaps are filled while adhering to the minimum staffing policy. + Ensure the completion of Personal Money Reports and ensure medical needs are met. + Work with associates to develop, research and teach successful learning to maximize the individuals valued outcomes. + Ensure all individuals are assigned a Residential Advocate. + Ensure staff are completing daily and monthly documentation (see checklist). (intake and elimination, weekly doc checks). + Working with RN, ensure medications are passed without error. + Ensure professional and effective teamwork is maintained with all staff. + Responsible for assigned investigations which include incident reporting and human resources. + Apply timely effective praise, corrective teaching, and staff re-training as needed. + Delegate and assign responsibilities as necessary. + Perform periodic spot checks on all shifts, and observations by designated due dates and as needed for quality improvement. Physical Plant and Safety + Ensure the site is a safe, clean environment and immediately address areas of concern. + Maintain knowledge of fire evacuation plan and ensure plan is followed. + Practice standard precautions and other appropriate infection control practices. + Ensure site vehicles are maintained, as applicable. Contacts with Others + Develop and maintain positive customer relationships both internal and external. This includes family, local businesses, and external service providers. + Maintain effective working relationships with service providers, community resources and families. + Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the individuals’ right to privacy and confidentially. + Ensure customer concerns are addressed in a timely and professional manner. Additional Functions: + Participate in agency committees, initiatives, projects and trainings. + Assist with coverage in the agency as assigned. + Maintain certifications and annual training updates, as required. + May be required to use your private vehicle to transport the people we support. + Will be flexible with work locations and hours worked based on the needs of the agency to include working at any residential home. + Attend and participate in Leadership Meetings. + Identify Needs List and exhaust all resources before implementing KNOWLEDGE, SKILLS, AND ABILITIES: + The person in this position exhibits conscientiousness, dedication, self-discipline, and a sense of responsibility. + T he person in this position functions successfully with little supervision. + The person in this position has the ability to work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment. + The person in this position has the ability to establish effective relationships and work in a team environment to meet team and company goals. + The person in this position has the ability to exercise discretion in handling confidential information. This includes medical, financial and personal information of associates and persons served. + The person in this position has basic Microsoft Office skills. + The person in this position demonstrates knowledge of introductory computer skills. + The person in this position has good written and verbal communication skills. + The person in this position is able to operate office equipment, computers and medical equipment. + The person in this position must be able to operate wheelchair vans, if applicable at site. + The person in this position must be able to work regularly scheduled hours as well as additional hours as assigned, including overtime, nights, and weekends. + The person in this position must be able to be contacted outside of working hours as needed. QUALIFICATIONS + Bachelor’s Degree with 2 years’ experience or Associate Degree with 4 years’ experience or High school diploma with 5 years’ experience working with people with intellectual and developmental disabilities. + Five years’ experience working with people with IDD population. + CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire. + Medication Administration Certification for Residential and site-based programs. + Must ensure implementation of Resident Advocate duties. + Three years supervisory experience. + Must demonstrate and role model the code of ethics along with professionalism, effective teamwork and empathy. + Must be excellent in verbal and written communication. ADDITIONAL QUALIFICATIONS/REQUIREMENTS: + Where position requires driving: + Valid driver’s license for the state in which the person resides + Acceptable safe driving record + Where position requires driving individuals served by the Agency: + Motor vehicle with up-to-date inspection, that is registered and insured + Will be required to enroll in LENS (Licensed Event Notification System). AUTHORITY AND ACCOUNTABILITY: People: This position supervises the LCV and indirectly supervises the LC III, II, and I . Operations: This position operates under the immediate supervision of the Assocaite Director of Residential and is responsible for providing person directed services and following standard agency policy and procedures. Budget: This position has responsibility to create and adhere to budgetary expense guidelines and programs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. SALARY: $58,500/annually Job Details Job Family Arc Allegany Steuben Pay Type Salary Hiring Rate 58,500 USD