providing overview of PACE model and obtaining initial information relating to clinical and financial eligibility. The
Enrollment Specialist is required to promptly follow-up on all qualified referrals assigned to them in the PO's
Customer Relationship Management Platform as well as accurately document activity in the Electronic Health Record.
Works with the enrollment team to manage qualified referrals through the entire enrollment process. Promotes the
PACE Program to referrals, family/primary contacts, and community agencies the potential referral may be associated
with.Enrollment Specialist
Shift: Typical work schedule is Monday to Friday, 8 am to 5 pm with occasional evening or weekend hours required.
Status: Full time
Location: PACE St. Mary
Incentives: 1st Day Benefits
Bilingual Preferred
Position Purpose: As an Enrollment Specialist at Trinity Health PACE, you will be the frontline representative, connecting with potential participants to guide them through the enrollment process. Your primary goal is to ensure eligible individuals receive comprehensive information about our program and seamlessly transition into our care.
What You Will Do:
Serve as the initial point of contact for newly qualified referrals, providing an overview of the PACE model and assessing eligibility.Follow up promptly on qualified referrals, documenting activities accurately in our systems.Collaborate with the enrollment team to manage referrals through the entire enrollment process.Promote the PACE program to potential referrals, their families, and community agencies through presentations and events.Coordinate enrollment assessments, maintain documentation for tracking and reporting purposes, and assist with Medicaid application processes.Communicate regularly with interdisciplinary team members and referral sources to ensure a smooth enrollment process.Minimum Qualifications:
Associate's Degree preferred, with at least two years of sales or marketing experience.Valid driver's license, proof of car insurance, and reliable transportation required.Demonstrated ability to communicate effectively, both verbally and in writing.Proficiency with Microsoft Office suite and other necessary software.Strong organizational skills and the ability to prioritize workload effectively.Position Highlights and Benefits:
Join a dynamic team dedicated to providing high-quality care to participants in the community.Opportunity for professional growth and development within Trinity Health PACE.Competitive salary and comprehensive benefits package.Make a meaningful impact on the lives of seniors and disabled individuals in need of supportive services.Ministry/Facility Information: Trinity Health PACE is committed to providing comprehensive, personalized care to seniors and disabled individuals, allowing them to remain independent and engaged in their communities. As part of Trinity Health, a leading Catholic health system, we uphold the values of compassion, integrity, and excellence in all that we do. Join us in our mission to serve those in need with dignity and respect.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.