Lifeguard Supervisor 2025 Recreation Summer Seasonal Description Our Company There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences. TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more. It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation. In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota. We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family. We are the Theodore Roosevelt Medora Foundation. Job Overview The lifeguard supervisor will oversee a team of Lifeguards whose primary responsibility is to explain safety rules to guests, warn them about unsafe situations, and enforce polices on showers and proper attire. The Lifeguard Supervisor will ensure that the team is completing all daily operational tasks, including but not limited to, maintaining orderliness by inspecting swimming pool areas, splash pad, showers, restrooms, maintaining pool equipment, and monitor and record pool temperatures. The Lifeguard supervisor will assist the Park and Recreation Manager with training, scheduling and evaluating Lifeguards on job performance. Supervisory Responsibilities + Oversees team of lifeguards by training, scheduling, evaluating job performance and enforcing rules of facility Duties/Responsibilities + Train team of lifeguards on proper standards and rules of facility + Ensure lifeguards are properly enforcing rules and regulations and conducting themselves in professional manner + Assist with scheduling team to ensure proper coverage of pool + Assist with evaluation of team to ensure job performance is satisfactory + Opening and closing the pool and splash pad each day according to scheduled hours + Regularly treat the pool and splash pad with the correct amount of chemicals + Closely monitoring activities related to the pool area, splash pad, identifying any safety issues throughout shift + Directing swimmers out of water in dangerous conditions + Closely monitoring weather reports to make sure guests remain safe + Provide emergency care and treatment as required until the arrival of emergency medical services if necessary + Able to act quickly and appropriately to secure the safety of guests in the event of an emergency + Present professional appearance and attitude at all times, and maintain a high standard of customer service + Knowledge of customer service standards and procedures + Able to follow routine verbal and written instructions + Organizing and overseeing pool parties + Maintaining a clean pool environment and equipment + Attend and participate in regular trainings and department meetings + Provide a welcoming environment for all guests + Assist Point to Point Park concessions by helping run register, prepare food, zipline, and maintain cleanliness of facility and grounds. + Performs other related duties as assigned. Requirements Required Skills/Abilities + Maintain a high level of focus to ensure guest safety; able to avoid distractions. + Excellent communication skills and interpersonal skills. + Ability to meet customers’ needs and provide necessary assistance. + Ability to learn the procedures, rules, and regulations for the facility. + Ability to master multiple job responsibilities required at the facility. + Ability to work on weekends and evenings + Ability to react calmly and effectively in emergency situations + Excellent time management skills. + Excellent team work, collaboration and leadership skills Required Education and Experience + At least 15 years old + 2+ years’ lifeguard experience preferred + 1+ year of supervisory experience preferred + Current American Red Cross Certification Required or ability to obtain upon hire + Current CPR / First Aid / AED Certification Required or ability to obtain upon hire Work Environment This position operates in a professional recreational environment. This role continuously requires the employee to work outside in all weather conditions including heat, cold, humidity, and wind. Also continuously works with others. Position Type/Expected Hours of Work This is a full-time position of 35-40 hours per week. Days and hours of work are Sunday through Saturday, this position regularly requires long hours and weekend work. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. + Ability to react to emergency situations by quick movements, strenuous activity, and on occasion assist or lift persons in distress of varying weights. + Required to remain alert to dangerous situations while sitting, standing or walking for various lengths of time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Our Location: TRMF is located in the heart of the Badlands: Medora, North Dakota. It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound. Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind. Why Apply? You have a passion for exploring beautiful places and meeting people from around the world. Competitive wages with great opportunities for overtime work Affordable company provided housing on-site Employee meals provided at low cost in employee dining room Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more! Contact Us: Learn more at www.medora.com/employment Salary Description $17.00 per hour