Date Posted:

2024-11-13

Country:

United Kingdom

Location:

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Lift Components Manager

Leicester

Overall Purpose of Job:

To manage the day to day running of Lift Components a function within Otis that’s sells lift parts to external customers.

To manage and oversee compliance of Otis inventory kept in our third-party warehouse

Overall accountability for Sales, Quality, Compliance and Customer Complaints.

Responsibilities

To manage support staff including Lift Component Administrators and Technical support.Develop and Implement dashboards to monitor delivery performance/identify and implement improvements to enhance sales growth.Proactive monitor and Investigate root causes of issues within Lift Components.Actively manage third-party warehouse provider focused on implementing best in class processes, metrics and continuous improvement.Develop annual budget for transportation and warehouse management associated with Lift Components.Evaluate and identify current internal process for areas of optimization.Ensure optimal transportation mode and service selection for all shipments. Accountable for Quality and Compliance across the third-party warehouse with Quality Management, proactive checks and implementation of audit calendar.Maintaining Inventory with a value of £1.2 million.Adding/Maintaining and Updating data to enhance the Lift Component Website.Overall responsibility for Customer Complaints process.

Qualifications and Experience

Ability to manage own hours and workloadGood knowledge of industryComputer Knowledge/SkillsLeadership QualitiesExcellent organisational and prioritisation skills

Qualities and Behaviors

Works effectively as part of a team and gains engagement from othersClear and professional communicatorDesire and drive for qualityFlexible and adaptable to changing circumstances & deadlines.Works effectively under pressure

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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