**Job Title: Line Service Manager** **Job Description** The Line Service Manager leads and oversees the entire team of Line Service Technicians for a specific location. The manager leads by example while coordinating scheduled and unscheduled events, delegating tasks, multitasking, and resolving problems. The Line Service Manager ensures the team is highly productive, delivers consistent customer service with the highest level of safety, and ensures facilities and equipment perform optimally at all times. This role requires excellent communication, planning, and coordination skills to motivate the team to reach set targets. **Responsibilities** + Motivates the team of Line Service Technicians to reach their full potential and achieve set goals. + Oversees and assists the Line Service Trainer in the training process to uphold standards. + Oversees all Fuel QC and the ordering of Jet / 100LL fuels. + Mentors Shift Leads to manage daily operations during all shifts. + Ensures all Line Service Technicians adhere to company policy and SOPs as defined by the SMS and Operations Manual. + Oversees the development and training of all Line Service personnel in organizational SOPs. + Manages fiscal discipline to adhere to budgets for department expenses and labor costs. + Carries out all duties of a Line Service Technician and assists the team when needed. + Coordinates schedules for Line Service Technicians to meet operational needs. + Provides excellent customer service to members and transient aircraft crew and clients. + Addresses any safety-related issues involved with all ramp procedures. + Promotes and maintains a positive image of the company at all times to all personnel, members, volunteers, vendors, and the community. + Ensures a safe operation, protecting customers, staff, and equipment from harm. + Oversees IS-BAH/Safety Program and Committee to ensure SMS effectiveness and improve overall safety. + Completes weekly reports as required and on time. + Coordinates and completes special projects as they arise. + Ensures all required duties and checklists of a shift are complied with. + Resolves problems or issues using judgment consistent with standards, practices, policies, and procedures, and makes recommendations to further improve the operation. + Notifies the General Manager of any equipment malfunctions and/or damage, as well as any accidents or incidents, and ensures that an incident report is completed with recommendations and actions taken to prevent future incidents or accidents. **Essential Skills** + FBO experience + 3+ years of experience working as a lead or supervisor + Strong organizational skills (payroll, scheduling, customer service, training) + Experience with fuel systems and maintenance repair **Additional Skills & Qualifications** + Always challenging the status quo to build the best customer service product + Strong mentoring and leadership skills + Excellent problem-solving abilities + Effective communication and coordination skills **Why Work Here?** This is a permanent position that offers up to a 10% bonus based on company profitability. The company is a private equity-backed platform focused on the fixed-based operator (FBO) sector, rapidly growing through acquisitions with significant additional committed capital for future growth. Employees benefit from medical insurance, life insurance, short-term and long-term disability, vacation and sick time, paid holidays, HSA account funding, and a 401k match. Additional available benefits include buy-up medical insurance, dental, vision, optional life insurance, flexible spending accounts, and health savings accounts. **Work Environment** Working at Centennial Airport, the role requires willingness to work in varying conditions. The work environment includes modern facilities and equipment, adhering to high safety standards. The role involves a combination of office work, overseeing operations, and hands-on tasks on the ramp. **Job Type & Location** This is a Permanent position based out of Englewood, Colorado. **Pay and Benefits** The pay range for this position is $65000.00 - $68000.00 Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k **Workplace Type** This is a fully onsite position in Englewood,CO. **Application Deadline** This position will be accepting applications until Jan 31, 2025. **About Aerotek:** We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.