Our motto, \"We are Ladies and Gentlemen, serving Ladies and Gentlemen\", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.\n\nIs the customer #1 with you?\nAre you a positive, up-beat person?\nDo you have an inner need to do things right in a timely fashion?\nDo you insist on working safely and efficiently?\nAre you known for your reliability and dependability?\nDo you have a burning desire to be the best at what you do?\nAre you excited to provide a level of customer service unrivaled by the competition?\nDo you enjoy working outside?\n\n

The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing aircraft. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments. Responsibilities and Duties\n\nGreet incoming and prepare departing aircraft\nAssist in aircraft movement, placement, and storage as a wing walker\nFulfill pilot's service requests\nReceive, store, transfer, and dispense petroleum fuel products\nOperate motorized fueling vehicles (fuel tank trucks, automatic transmission)\nFuel and de-fuel aircraft per requirements \nInspect fueling equipment and vehicles - report malfunctions or inconsistencies \nPerform accurate fueling calculations\nFuel ground support equipment (gasoline r diesel) as required\nInteract with carrier personnel\nUtilize hand-held radios, telephones, and computers for communication\nComplete and submit all documentation associated with fueling activities\nRespond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental\/company guidelines\nComply with all federal, state, municipal, airport authority and carrier security requirements\n\n

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications & Competencies\n\nCustomer focus-naturally outgoing\/extroverted\nCommunicate with customers and employees in person, on phone, and through radio communications\nMust be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)\nStrong computer skills\nGeneral math aptitude\nBilingual preferred\nMust be willing to work in all weather conditions\nMust be dependable and able to take direction from supervisors \nMust be able to work in a time sensitive, multiple shift, and team orientated environment \n\n

Reporting Relationship This position reports to the Line Service Manager Work Environment This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:\n\nMust be able to lift 50 pounds\nPossible exposure to hazardous noise levels, chemicals, fumes, and machinery\nOutside work in all types of weather conditions\nPosition may requires bending, lifting, walking, stooping, squatting, gripping and climbing a ladder\n\n

Position Type and Expected Hours of Work This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. Travel No travel is expected for this position. Education, Experience, and Eligibility Qualifications\n\nCustomer service experience in the service industry preferred\nHigh School Diploma or equivalent\nEntry level position\nAbility to work evenings, weekends, and holidays\nAcceptable driving record\nAbility to pass a background check\nZero tolerance drug free employer includes pre-employment and random screening\n\n

**Applicant must be flexible. Able to work any shift, weekends and holidays **\n

EEO Statement Million Air is an Equal Opportunity\/Affirmative Action Employer\/Protected Veteran\/Disabled\n

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.