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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Salesforce Marketing Cloud Engagement Infra Platform Team consists of smart and tenacious engineers dedicated to excellence through platform expertise and uncompromising integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be functional, scalable, secure, and maintainable.

Our team is responsible for the Salesforce Marketing Cloud Infrastructure Platform, both first party and public cloud. As our platform grows both in size and complexity - we must consistently provide top-tier platform for running the business today, and support the tremendous scale in the near future. We are looking to grow our team to develop and manage our next generation of software/hardware systems designed to maintain our world-class data platform.

As a Linux Engineer, you will contribute to the DevOps culture on the Linux Team that spans the globe by contributing to our automation and CI/CD toolset to orchestrate thousands of servers in perfect harmony. We are agile, fast-paced, work hard, and play hard.

Your Impact

Build scalable, elastic services, capable of running in private Salesforce data centers and in public clouds

Design high-quality systems to improve platform security, reliability, availability, and scalability

Design, build, configure, test, update, document, implement scripts, and automate operational support in multiple infrastructure environments at world-scale

Collaborate with development, architecture, and release teams, providing architectural design recommendations, driving standards for effective transition to production operations.

Build efficient components/algorithms/services to serve high volume of requests with low latencies. Conduct performance tuning, performance monitoring, capacity planning, and other related monitoring.

Create, document, and test backup and recovery procedures including Operational and Disaster Recovery scenarios

Design, document, implement smart thorough testing and environmental upgrade strategies to ensure quality delivery

Continuously integrate and deploy your code, monitor live services and supporting hardware, setup alerting mechanism to ensure system health and availability. Learn through data-driven feedback loops to improve it

Participate in Code Reviews, cross train and mentor other team members

Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available, but have a life outside of work - we are about balance.

Be able to upscale your team and other teams in the same organization proactively with ideas and learnings from experience in the relative topics

Participate and lead in the development of team/organization long range plans and roadmaps

Demonstrate strong technical expertise in your team’s domain area and focus on the most challenging deliveries

Advocate for strategic improvements in response to changing service conditions

Synthesize information coming from outside your organization (architectural guidelines, workgroup results, best practices) and guide your team to put this information into practice

Basic Qualifications

BS degree and over 9 years of prior relevant experience or Master’s with 7+ years of prior relevant experience

Strong knowledge of basic programming concepts and respective scripting languages. One or more of the following: Bash, Go, Ruby, Python

Broad knowledge of Linux Operating Systems internals and Virtualization platforms

Strong experience in automating variety of Infrastructure and administration tasks

Working Knowledge of CI/CD, DevOps, Configuration Management and Infrastructure as-code principles

Experience with Source Code Management concepts and tools such as Git

Experience working with and troubleshooting large, highly available and high performance systems

Experience with Agile development methodology

Be available for after hours on-call support and will be required to apply production packages during non-peak hours

Experience with leading projects that involve more than the immediate scrum team

Preferred Qualifications

Experience with monitoring solutions, such as - Prometheus, Grafana, or Splunk

Ability to manage system issues, updates and upgrades for both first party and public cloud

Experience with public cloud development (e.g. AWS, GCP, Alibaba, and/or Azure platforms)

Experience with containers (Docker) and related orchestration (Kubernetes)

Experience with Terraform, Github, Cinc (Chef), Jenkins, Spinnaker

Knowledge of data platform services, such as - Kafka, ElasticSearch, Memcached, or Redis.

Knowledge of data concepts related to relational databases and NoSQL stores

Strong infrastructure engineering background

BENEFITS & PERKS

Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

World-class enablement and on-demand training with Trailhead.com

Exposure to executive thought leaders and regular 1:1 coaching with leadership

Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

For more details, visit https://www.salesforcebenefits.com/

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.