• Support 4,000+ Linux Servers primarily

• Red Hat or CentOS

• Client-facing experience

• Must have a wide range of Senior Engineering level skillsets

• Excellent or good communication skills

• Independent or proactive

• High initiative, Strong critical thinking skills, and strong aptitude 

Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on the root cause, and providing recommendations for resolution.

• Should have previous hands-on Linux server experience and must be comfortable with taking escalations on advanced server issues from the rest of the support organization.

• On-call is required as a part of this role and expected to be available when necessary to take escalations from systems engineers and team leads.

• Must be flexible to work long days or weekends when necessary for client implementations, systems upgrades, or other projects.

• Expected to work as part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.