Liquor Store Manager - Sherman Pocatello Posting Begin Date: 2025/01/23 Posting End Date: 2025/01/30 Category: Management Sub Category: Retail Work Type: Full Time Location: Pocatello, ID, United States Minimum Salary: 22.00 Maximum Salary: 22.00 Pay Rate Type: Hourly Description Idaho State Liquor Division (ISLD) Opportunity Location: 726 E. Sherman Pocatello, ID 83201 Summary: A Liquor Store Manager manages the operations of a state liquor store(s) and performs related work. An ideal candidate should efficiently manage inventory, provide excellent customer service, and solve problems quickly to maintain smooth operations. They also need proactive product knowledge to guide customers and ensure compliance with all alcohol sales regulations. Responsibilities: Store operations + Determines staffing needs, prepares work schedules + Establishes and implements work procedures and priorities, and recommends changes to policies + Supervises staff including hiring and training employees + Assigns work + Prepares and conducts performance evaluations + Handles employee problem solving issues + Conducts staff training on store products, proper customer service skills and sales techniques + Approves employee leave and payroll records + Establishes procedures that comply with store policies and appropriate laws Inventory, sales and record-keeping + Monitors sales and inventory trends to forecast sales and maintain adequate stock levels + Works with sales representatives regarding product lines, space allocation and marketing of their products + Monitors and evaluates cost effectiveness and efficiency of store operations + Maintains and balances inventory records on a computerized point-of-sale system + Ensures all established policies and procedures are adhered to for the accounting of cash sales + Reviews and audits the handling of money to insure integrity in the exchange and deposit of money + Assures deposits at the bank + Prepares daily sales report + Oversees in store merchandising such as layouts, promotions and displays + Stocks merchandise in the retail area and maintains the overall appearance and cleanliness of the store + Ensures proper codes are in the register and on the product + Performs cash control duties through correct counting and verification of sales, deposit preparation, cash register set up and close out + Prepares inventory reports, deposit records and cashier reports + Handles special orders and orders for clubs, restaurants, and hotels, etc. + Conducts regular and/or spot check inventories of merchandise, supplies, or equipment + Orders, receives, inspects, and store equipment, merchandise, commodities, materials, and/or supplies Customer service + Provides customer service and specialized information regarding liquor products and laws, policies, and procedures governing liquor related issues + Utilizes effective public relations to provide services + Responds to inquiries + Handles complaints or resolves problems for a diverse group of customers + Assists customers in finding products, making selections, purchasing items + Resolves potential confrontational issues when dealing with intoxicated individuals, shop lifters or those attempting to obtain liquor illegally Benefits: BEST RETIREMENT AVAILABLE IN THE NATION: We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit; excellent medical, dental and vision insurance- (full-time/30+ hours per week) employee only coverage for PPO $65/month for medical and vision & $11.82/month for dental; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; paid parental leave; multiple savings plans, optional 401K, and optional 457; basic life insurance for employee and family (employee covered at one times annual salary; spouse covered at $10,000; child covered at $5,000); wellness programs; ongoing training opportunities; and more! Please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.* About Us: The ISLD seeks motivated and upbeat individuals to join our $325M state-operated enterprise comprised of 170 retail outlets and 450 associates throughout Idaho. The mission of the ISLD is to provide control over the importation, distribution, sale, and consumption of distilled spirits; curtail intemperate use of beverage alcohol, and responsibly optimize the net revenues to the citizens of Idaho. The ISLD is projected to distribute ~$1.5 billion to Idaho state, cities, and counties over the next 10 years! EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected]. Preference may be given to veterans who qualify under state and federal laws and regulations. *Benefits may not be applicable for temporary or seasonal positions.