Is IT and logistics your passion? Then your future is in DHL Supply Chain Valencia Center of Excellence!!! For more info about DSC Lead Logistics Partner use links below:
Video 1. https://youtu.be/uWagq_bKJeE?si=ZIE5MWzjLRDs3fWK
Video 2. https://youtu.be/JrUAp1M8xJQ?si=kYIs5yFFO8VsGAKX
Role Purpose
The IT deployment lead will take the lead in delivering all key IT strategic new business wins as well as supporting key organic growth within the business
• Lead / Manage the IT Deployment team to support project implementations to align scope and ensure the required quality, time-line and project budget are being met.
• Lead / Manage the IT Deployment team to identify and deveope new IT solutions in line with LLP EMEA IT / business Strategy and customer requirements
• Lead the IT activity during Solution Validation process to validate business requiremenst and prepare IT Solution Design aligned with LLP standards and customer need
• Support onward project phases (Build, Technical Testing, UAT, implementation) as required to ensure alignment of scope and quality of deliverables in the IT workstream and alignemnt to IT Strategy
• Drive Standardisation of IT / Business delivery processes to enable a quicker and more effective project delivery
• Provide strategic IT Deployment leadership / Thinking when working with new customers/Strategic projects to drive digital innovation
• Provide IT Deployment related training and support for new starters joining the team and/or projects and business.
• Lead best creation of practice process, documentation and implement improvement from lessons learned in projects to drive continuous improvement in IT Deployment
• Support System & Process improvement with Integrated IT systems solutions, by gathering requirements, selecting suppliers, providing the business with potential solutions
• Responsible for supporting the Regional IT Business Partner / IT SLT in ensuring all IT services are delivered in line with the operational and IT scope of the projects and business.
• Coordinate with IT Suppliers and IT Project managers to ensure project scope , budgets , timelines and being met.
Responsibilities
• Leading new LLP project implementations across EMEA Region
• Lead the IT delivery of Solution Validation and onward projects phases along side the IT Project managers and wider LLP IT Organisation
• Lead the IT due diligence process to validate the outlined IT Solution is an optimal fit for the business / customer
• IT Change Management, support and manage all aspects of change and release management for IT systems within area of responsibility.
• IT Supplier Management - management of IT suppliers within area of responsibility to deliver projects on time, scope and budget
• External Customer Relationships - manage and support communication with external customers as appropriate to support business development, in-flight projects and existing operations
• Develop knowledge of all systems to support and drive best practice within operational processes of system
• Provide strategic IT account leadership / Thinking when working with the new customers to drive digital innovation
• Training and Documentation - define requirement for and then facilitate creation and maintenance of required IT documentation. Facilitate the delivery of appropriate IT training to operational super users
Requirement for the job
Mandatory Requirements:
• English Language Fluent
• Logistics Industryexperience
• IT Service Management 5 years and people management ( middle management desirable)
• Internal/External Customer Management
• Change Management
• IT Literate
• Communication (written and verbal)
• Planning and Organisation
Desirable requirements:
• Technical Knowledge (General SDLC appraoch - Essential), (TMS solutions (OTM), Integration, 3rd Party SAAS solutions - Desirable)
• Polish and Spanish Language fluent
• Project/Implementation Management
• Financial/Commercial Awareness
• Product Management
• Supplier Management
• Solution Design
• Stakeholder Management
• Negotiating and Influencing