Description

The responsibilities for this role include configuring courses, generating reports, developing certifications, designing learning paths and curricula, and collaborating with internal stakeholders to enhance the learning experience. This position requires robust technical and communication skills, superb customer service orientation, and strong collaboration skills.

Specific Responsibilities:

•\tCreating and updating courses in the LMS, registering learners, and consulting with learning Program Leads.

•\tMaintaining courses through their lifecycle and updating and archiving as necessary.

•\tCreate and design learning materials.

•\tManage LMS user access. Monitor system users and ensure that users have the right access and roles.

•\tCreating and maintaining job aids, templates, and documents for other LMS users and super users.

•\tCreate and manage LMS reports for various stakeholder groups.

•\tTroubleshoot issues in the LMS and escalate as appropriate.

•\tSupport in LMS feature releases and updates.

•\tEducate/support people managers to use the Manager Functionality in the LMS.

•\tManage the team inbox to respond to customer inquiries by answering or escalating to the right program lead.

•\tManage pre and post-class communications.

•\tRecord class attendance and course completions in LMS.

Additional Skills & Qualifications

•\tBA/ BS degree or practical experience

•\t1-2 years of Learning Management System Administration experience, preferably Absorb LMS and/or Compliancewire

•\tExperience with Articulate Storyline or e-learning authoring tools

•\tStrong interpersonal and written/verbal communication skills

•\tStrong customer service orientation

•\tStrong collaboration skills

•\tPassion for trying, learning, improving, and sharing best practices

•\tProactive team member with excellent attention to detail

•\tAbility to balance competing priorities

Pay and Benefits

The pay range for this position is $35.00 - $45.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Foster City,CA.

Application Deadline

This position will be accepting applications until Jan 8, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.