System One is seeking to hire LMS Training Assistant for a long-term contract opportunity, with a remote work model. 

The Learning Management System (LMS) Training Assistant will support management and administration of the LMS and training helpdesk. This individual will support managing electronic records for employee training and ensuring records alignment between the electronic document management system (EDMS) and LMS. 

This is a long-term, full-time contract assignment, with a remote work model.

Responsibilities

Manage the department Service Desk by assigning and resolving service request tickets, including troubleshooting LMS issues, verifying user data, and modifying user learning plans.

Perform basic LMS administration activities, including assigning training, granting credit, and generating reports.

Process and maintain training documents and records in accordance with company procedures.

Assist with standard operating document revisions.

Maintain department websites and online Knowledge Base Articles.

Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, suppliers, co-workers, and management.

Perform other administrative duties as assigned.

Ideal Background

Associates degree; or equivalent combination of education and experience.

Minimum three (3) years of office or LMS administrator experience within a regulated industry preferred

Experience with SAP SuccessFactors Learning preferred.

Experience with Atlassian products (Jira and Confluence) preferred.

Proficient in Microsoft Office products.

Demonstrated interpersonal skills and professional demeanor when interacting with a wide variety of stakeholders.

Demonstrated ability to work independently with little oversight or supervision.

Ability to work in a challenging/dynamic environment while demonstrating organizational and problem-solving skills.

Excellent attention to detail in writing and reviewing documents, such as procedures and training material.

Possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.

Actual position starting level and title will be determined based on assessment of qualifications.

Ref: #161-Managed Staffing Charlotte

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.