Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Artist Nation is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE ROLE:
Live Nation is seeking a qualified individual for a Ticketing Manager position for the Concerts division. This detail-oriented position requires excellent organizational skills, professional interaction with tour partners of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in a venue box office or similar ticketing role working with ticketing software. The ability to communicate with respect and diplomacy across all levels of business is essential to this position. Maintaining knowledge of current ticketing trends in entertainment industry is an essential element to this position.
Responsibilities:
Support tour partners on all operational aspects related to ticketing for Live Nation's largest touring clients.Draft and distribute ticketing letters and show build instructions to venue box offices for nationally booked tours.Communicate and oversee the setup of all required tour offers, inventory requests, tour production and other ticketing information for show builds to the venue box offices.Provide support and guidance to artist clients and tour personnel when tour offers are being determined.Monitor and maintain event inventory and seat holds, hold releases, flex pricing, rescaling and dynamic pricing for assigned tours.Provide ongoing reporting to touring team, Live Nation executives, and tour personnel from the first day of presales through the final event date.Communicate regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers and affiliated parties Oversee tour-wide ticket requests.Collect and analyze inventory data across multiple ticketing platforms.QA events across tours to ensure accurate and consistent event information and set-up.Adhere to Live Nation ticketing initiatives, programs, policies and procedures.Occasional on-site support at local events.Qualifications:
Bachelor’s degree from an accredited university or comparable work experience2+ years as a Box Office Manager or Ticketing representativeExperience and proficiency with multiple Ticketing systems including, but not limited to, Ticketmaster, AXS, Eventbrite, Ticketweb, SeatGeekSelf-starter with a track record of taking ownership and successfully driving projects to completionFlexible and reliable team player that can adapt to changes in a rapidly evolving work environmentExcellent oral and written communication skills with a track record of building strong working relationships across all levels of an organizationEffective time-management skills and adept at juggling multiple projects simultaneouslyProficiency with Microsoft Office applications (Outlook, Excel, Word, etc.)Ability to work evening and weekend hours, based on the needs of daily business operationsDetail-oriented with a strong ability to work under pressure to meet strict and fluid deadlinesAbility to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate.If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position is:
$56,000.00 USD - $70,000.00 USD** Pay is based on a number of factors including market location, qualifications, skills, and experience.