**Job Title: Load Research Analyst** **Job Code: 103661** **Job Summary** The position is responsible for systematically collecting, processing and analyzing large commercial and industrial (C&I) customers' gas and electric energy consumption and demand data outputs from meters and recorders. The data maintained by the Load Research team is the foundation for critical work, such as review and analysis of large C&I customer consumption and metered interval usage, customer energy optimization and rate analysis, cost of service studies, market analysis, etc. ****** _You will be supporting NIPSCO’s largest customers, analyzing their consumption patterns, and gaining exposure to field processes. You’ll work in tandem with 2 other analysts supporting the Industrial Billing team on a hybrid schedule (onsite Tuesdays + Wednesdays). Prior utility experience is strongly preferred, but not required._ **Essential Functions** + Analyzes and investigates gas and electric data to identify and solve for gaps, inconsistencies or anomalies through meter data validation, estimation and editing techniques for large volume customer consumption data. Analyzes meter time corrections and troubleshoots meter exchanges. Solutions errors to allow for timely and accurate billing and reporting. + Systematically collects, processes and analyzes timely and accurate C&I customer gas and electric consumption data from point of meter reading to billing. + Analyzes customer consumption data and produces reports and queries, which are used as inputs in various processes by Billing, Regulatory, MISO Transmission, Major Accounts, Customer Service, and other teams. + Transmits customer consumption data to the industrial billing system and to the Load Research System database for billing and reporting purposes upon completing data validation. + Configures new meter system setups to enable remote interrogation capabilities and resolve meter maintenance issues through collaboration with electric field personnel. + Analyzes and verifies sample design and selection for representative data populations to support company and regulatory initiatives, including rate cases. + Establishes and maintains collaborative working relationships with Industrial Billing, Regulatory, Field Operations, IT, Major Accounts, MISO Transmission group. + Performs stratification, totalization and other load research statistical techniques on sample data to provide accurate results as input to regulatory reporting needs. + Works with IT to maintain the integrity of pertinent software and databases, applying software upgrades and backups as necessary. **Required Qualifications For Position** + Bachelor's Degree Business, accounting, analytics, engineering, other quantitative discipline, or equivalent work experience. + Keen attention to detail and advanced analytical abilities. High + Proficiency with Microsoft Office tools and software, specifically Excel and Access. High + Strong interpersonal skills and ability to work effectively as a member of a team. High + Polished ability to communicate verbally and through written reports and summaries. Medium + Proficiency in CIS and MV-90 xi. Medium + Understanding of day-to-day cross-functional utility operations and, including Field Operations, Customer Operations, Rates and Regulatory, Finance and Accounting, Engineering, etc. Low + Working knowledge of gas and electric tariffs, rules, and regulations. Low + Working knowledge of gas and electric billing determinants and units of measure (i.e. kWh, kVar, kW, power factor, therms, BTU, etc.) Low **Preferred Additional Qualifications for Position** + 1-3 years Working in the regulated utility industry. + The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. **Work Authorization** Authorized to work in the United States without requiring sponsorship. **Inclusion & Diversity** Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. **Equal Employment Opportunity** NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. **By applying, you may be considered for other job opportunities.** **Safety Statement** Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. **Salary Range:** $77,400.00 - $116,200.00 **Posting Start Date:** 2024-11-04 **Posting End Date (if applicable):** 2024-11-19 **Please note that the job posting will close on the day before the posting end date.** At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.