Loan Operations Specialist (Hybrid)
OceanFirst Bank
**What We Expect of You**
+ Strong customer service skills with the ability to independently research, resolve or elevate customer issues.
+ Basic knowledge of commercial lending and loan closing process, from initial loan term sheet through to closing, and ability to interpret the policies & procedures governing commercial lending.
+ Experience with or ability to learn Bank Core and sales tracking systems;
+ Understanding of commercial loan documentation and concepts related to the loan booking process.
+ Working knowledge of general regulations governing the banking industry, as well as agency guidelines and organization policies.
+ Knowledge of MS Office, including Windows, Microsoft Word, Excel
+ Communicate clearly and accurately in verbal and written format. Interact in a pleasant, cooperative, and timely manner with internal and external personnel at all levels in order to maintain positive company image.
+ Ability to organize time, resources, and set priorities to accomplish multiple duties and maintain efficient workflow.
+ Ability to maintain and report on confidential information in an appropriate manner.
+ Ability to perform administrative duties: process administrative details in order to solve office problems (e.g. scheduling conflicts, supply delays, information flow), and maintain effective office operation; .
**Your Qualifications**
+ Formal education through high school or equivalent is required, associates degree or higher a plus.
+ Minimum of 2 years' experience in banking industry or financial services industry.
+ Work experience in an office environment.
**INTERNAL AND EXTERNAL CONTACTS**
+ Internal contact with department and senior managers on accounting issues or information requests, within the Spring Garden Capital Group division and the OceanFirst Bank finance and accounting teams.
+ External contacts are occasional, primarily with auditors, tax consultants, and other vendors.
**WORKING CONDITIONS/PHYSICAL REQUIREMENTS**
Hybrid environment with a minimum of 3 days/week in the Philadelphia office of Spring Garden Capital Group. Free parking provided.
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