Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? 

The Loan Origination Analyst is responsible for acting as a centralized owner of procedure updates, training & job aide creation and change communication maintenance. This role operates globally, supporting the Pre-Underwriting, Post Approval, Document Preparation & Booking teams. Candidates will also be asked to participate in projects prioritized by the functional heads. 

Job Responsibilities

Research and clearly document procedural changes stemming from any change in process Support Evergreen procedural reviews to confirm accuracy of procedures; making recommendations for enhancements & consolidation where appropriate to improve the employee experience Support creation of & maintenance of training guides & job aides Creation of standard communications that help the teams understand changes to process as well as the rationale for the change Identify gaps in procedures (processes) and liaise as necessary with other business units and stakeholders to escalate issues for resolution including assessment of materiality. Coordinate with Loan Origination Supervisors & Managers on action items and prioritization of work Partner with Team Functions, Project Leads, Quality Control, Risk & Controls, Legal, Compliance and Client Excellence team members to ensure cross impacts are determined & addressed Represent the broader team on project calls to ensure operational impacts are fully understood & addressed Establish and lead working groups and side-by-sides with subject matter experts to identify current processes, workflow gaps, new requirements, and compensating controls that will require procedural amendments Conduct review sessions with Supervisors & Managers to ensure information is understood & cascaded consistently Responsible for meeting deadlines & target dates as determined by project leads or the leadership team. Effectively manage approval workflow via Business Banking Change Management and Procedural Library teams.

Required qualifications, skills and capabilities

Must be highly organized with ability to manage multiple competing priorities simultaneously in a fast paced, customer oriented environment. Comfortable with change, ambiguity, debate, conflict and informed risk taking Strong analytical, problem solving and judgment skills Excellent verbal and written communication skills. Ability to write in a simple, clear, and concise manner Proven ability to collaborate with team members and senior management across and within the lines of business with a keen attention to detail and strong analytical capability Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals. Ability to operate in a challenging and rapidly changing environment with a desire to accept new assignments and the ability to learn new principles and dynamic systems quickly Proactive and responsive communicator, maintaining frequent contact with business partners, listening to understand needs, and taking ownership of incoming and outgoing messages Understands the importance of details and seeks to understand their impacts; methodical approach to tasks; procedure/process oriented.  Critical decision-making abilities including the ability to identify, escalate, and propose solutions to problems Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) Ability to take initiative and self-motivate, as well as work as part of a team

Preferred qualifications, skills and capabilities

BS/BA Degree - Communications, Finance, or Business preferred or equivalent military or work related experience Expert knowledge in financial services for Commercial Banking,  bilateral loan products & loan documentation; 3+ years of experience in Pre-Underwriting, Post Approval, Document Preparation or Deal Setup preferred

 

Shift Schedule: Evening