Kforce has a client that is seeking a Loan Origination & Customer App Product Manager in San Diego, CA. Summary: The Origination and Customer Experience Product Manager plays an important role in the organization by performing a number of activities related to the company's Retail Sales Division. The role is primarily responsible, under limited supervision, for ensuring the company's point-of-sale technology drives sales productivity and a high customer experience ratings from customers, sales teams and agents by managing the roadmap, backlog, user stories and bug reports for all future development. Essential Functions: * Identify and prioritize sales origination, agent and customer experience business requirements across all products, including problem definition and requirements gathering * Regularly engage with stakeholders to validate and refine and approve requirements for user stories and acceptance criteria * Develop and enhance POS and Fintech technology vendor relationships * Provide input to the annual product lifecycles from budget request, through roadmap, backlog grooming and launch * In partnership with the Product Owner, manage the day-to-day product priority for all sprint planning, work assignment, prioritization and delivery by the Sales Product team * Monitor new technology trends and identify areas of innovation relative to distinct competencies and market/business needs * Collect feedback from Sales Systems Support team to inform defect prioritization and product priorities * Be the voice of the market, and champion business, product and marketing needs within the organization * Establish and build a robust sales best practices using actionable insights and customer workflows to increase lead conversion and sales productivity * Track the user adoption of the system, develop strategies to increase adoption and report to senior management of progress