Loan Originator Worcester, MA, USA Req #1705 Friday, January 31, 2025 At Liberty, we are proud to integrate our Diversity, Equity, and Inclusion (DE&I) throughout all functions and areas of the Bank to maximize our impact and exceed goals. We believe deepening our DE&I strategies in the workplace and communities we serve creates a much better place to work for our teammates and a safe place where our customers are connected and supported. We take pride in promoting a socially responsible and sustainable future through initiatives and investment. SUMMARY OF THE JOB: Reporting to the Loan Originations Manager, the incumbent is responsible for the solicitation and origination of residential mortgages in the Greater Worcester, Mass Market. ESSENTIAL FUNCTIONS: The incumbent is responsible for soliciting and originating residential conventional and government mortgages. Promotes conventional and government programs and Bank services to realtors, builders, affinity accounts and other referral sources as well as prospective customers. Writes an annual sales plan identifying key, conversion and prospecting accounts. Makes regularly scheduled sales calls on targeted accounts and develops and maintains business relationships and referral sources. Interfaces with community banking offices and loan support staff and informs appropriate personnel of product/policy changes and updates. Works with Liberty Bank outreach officers to provide mortgage products in low/moderate census tract areas or for low/moderate income individuals. Counsels prospective customers regarding appropriate mortgage programs. Prequalifies based on income, debt, employment history, and other credit data. Determines customers' eligibility and acceptability of loan risk. Originates loan applications via a laptop computer and monitors the loan from application through closing process, maintaining effective communications with customers, referral sources, and loan support staff. Utilizes automated underwriting, where applicable, to issue point of sale commitment letters. Ascertains whether loans meet secondary market or lending approval guidelines. Keeps abreast of competitor activity and industry trends and developments. SECONDARY FUNCTIONS: Identify potential cross-sell opportunities for other Bank products and services and refers to appropriate Bank employees. DIMENSIONS: Annual Sales Goals: $9-$12MM No. Est. Referral Sources: 15-25 accounts, which are determined by the annual sales plan. $750,000/monthly loan closing average principal accountabilities: Development: Exercises effective sales techniques and implements successful sales and marketing strategies. Volume: Attains established loan production goals and objectives. Underwriting: Determines qualifications of customers based upon a thorough analysis of borrower’s credit profile. Use of automated underwriting system to issue point of sale commitment letters, where applicable. Outreach: Develops and maintains contacts and communications with municipal, civic, community and business groups through community involvement, special events and memberships in local organizations with emphasis on groups whose primary focus is housing. EEO: Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Equal Opportunity Lending Programs to achieve the Bank’s goals and objectives. Compliance: Adheres to applicable federal and state regulations and Bank policies and procedures, including OFAC, BSA, PATRIOT Act, Privacy, and consumer protection regulations pertaining to incumbent’s business line. If applicable incumbents who have responsibility for taking residential mortgage loan applications or offers or negotiates terms of a residential mortgage loan for compensation or gain, must register with the NMLS as a Mortgage Loan Officer (MLO). To be registered, the MLO must pass a background check. Failure to comply with registration and annual registration or not pass a criminal background check administered by NMLS may result in termination. SECONDARY accountabilities: Cross Sells: Identifies cross sell opportunities and makes referrals. MINIMUM REQUIREMENTS: + Working knowledge of conventional and government loan programs, and FHLMC/secondary market guidelines. Understanding of the real estate industry. Two years' sales experience and computer skills required. + Associate degree and/or equivalent work experience. Minimum one year customer service experience. + Banking or call center experience preferred. + Strong organizational skills. + Well-developed written and verbal communication skills. + Understands and can apply basic mathematical formulas and calculations. + Ability to effectively plan and manage many tasks / initiatives simultaneously. PHYSICAL REQUIREMENTS: + Keyboard dexterity + General office equipment + Ability to sit for long periods of time + Superior phone etiquette COMPLIANCE: Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The Bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin, or veteran status. Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Other details + Job Family Lending + Job Function Staff + Pay Type Hourly Apply Now + Worcester, MA, USA