UPMC’s Office of Referring Physician Relations (OPR) is hiring a full-time Location Supervisor. This is a full-time position working Monday-Friday 2 p.m. to 10 p.m. This position offers a hybrid option once fully trained. 

Responsibilities:

Engage in department growth activities including onboarding, orientation, recruitment, and retention. Work with the Physician Liaison and Leadership team in outreach. Act as a bridge between staff and the leadership team. Assist management in the development and guidance of staff in their daily activities. Perform random audits of staff work to monitor performance and quality. Provide timely performance evaluations for staff. Establish performance measurements for all processes including internal communication workflows, and timely staff performance evaluations. Investigate and resolve all issues presented by staff and escalate as necessary. Monitor and adhere to data quality standards of information obtained and entered into the system for claims processing. Assist data analyst in relevant aggregation.