General Purpose: Accommodate guest needs as they relate to operational spa and locker amenities.  Responsibilities included inventory control of all spa and locker supplies, maintaining cleanliness standard in all guest spaces, while assisting the handling of lock assignments, keys and articles. 

Essential Duties:

All facets of shoe care, not limited to cleaning, buffing, polishing, edging, and storage of member and guest shoes. Perform individual and complete spike replacement services for members and guests alike. Clean and maintain public and private locker spaces. Qualify guest for daily golf or spa locker assignment. Record name, date, and locker number on tracking board. Distribute keys. Inform guest of hours of operation and key return policy. Escort guest to predetermined locker space. Provide necessary linen and/or attire when appropriate. Clean and polish shoes and replace in appropriate, predetermined locker space when applicable and/or as instructed. Incorporate safe work practices in job performance.  Attend staff meetings.

Education/Experience: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Physical Demands: Occasionally stands and walks; uses hands to finger, handle or feel; reaches with hands and arms.  Frequently sits.  Occasionally stoops, kneels crouches or crawls; talks or hears;  Occasionally has to lift up to 10 pounds. Regularly uses close, distance, color and peripheral vision as well as depth perception.

Environment/Noise: Occasionally works in wet or humid conditions (non-weather).  The noise level in the work environment is moderate.

Certificates/Licenses:            N/A

Job Knowledge, Skill, and Ability Preferences          

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

May be required: to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization

May be required: to add, subtract, multiply, and divided in all units of measure, using whole numbers, common fractions, and decimals; to compute rate, ratio, and percent and to draw and interpret bar graphs.

May be called upon: to apply common sense understanding of carry out detailed but uninvolved instructions furnished in written or oral form; to deal with problems involving a few concrete variables in standardized situations.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.