**Job Description Summary** Are you ready to play a crucial role in ensuring smooth and efficient logistics operations? Join us as an Inbound Logistics Administration Officer at our European Distribution Center in Olen! You’ll be the key point of contact, managing logistics documents, customs declarations, and enhancing customer experience. **Job Description** **We are the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. **Why join us?** A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. Become a **maker of possible** with us! **Our vision for Supply chain at BD** The Supply Chain team are responsible to bringing billions of life-saving medical devices and diagnostics tests, high-tech instruments and equipment to customers and patients all over the world. Our aim is deliver these products at an affordable cost and of the highest quality. **About the role** Are you ready to play a crucial role in ensuring smooth and efficient logistics operations? Join us as an **Inbound Logistics Administration Officer** at our European Distribution Center in Olen! You’ll be the key point of contact, managing logistics documents, customs declarations, and enhancing customer experience. Plus, you’ll handle inquiries and complaints, ensuring everything runs like clockwork. If you’re detail-oriented and thrive in a dynamic environment, this is the perfect opportunity for you! **Reporting Line:** Reports to the EDC In-& Outbound Administration Manager. **Main responsibilities will include:** **Logistics Administration:** + Plan and manage the workload for incoming ocean and air shipments. + Handle administrative paperwork for EDC arrivals and process documentation. + Participate in daily briefings to ensure resource alignment with incoming shipments. **Customs and Compliance:** + Manage customs shipments and provide instructions to carriers. + Prepare and ensure the availability of necessary documents (CMR, delivery notes, invoices, customs documents, certificates, dangerous goods documents). **Stakeholder Communication:** + Connect with external stakeholders such as carriers, customs authorities, and customers. + Collaborate with internal teams including Customer Care, Trade Compliance, and warehouse planning. **Trade and Quality Compliance:** + Prepare compliant inbound documents and ensure correct archiving. + Follow operational processes and report non-conformities. + Assist in internal and external audits. **KPI Management and Reporting:** + Setup, report, and manage KPIs. + Ensure compliance with ISO 13485 requirements. **Complaint Management:** + Coordinate day-to-day operations and assist with customer service-related matters. + Handle incident management, claims, and ECHO cases. + Develop and present training materials, and mentor and train backup staff. **About you** + Experience in logistics administration or a related field. + Strong organizational and communication skills. + Knowledge of customs regulations and compliance. + Ability to work collaboratively with internal and external stakeholders. + Proficiency in using logistics software and tools. + Proficiency in Dutch and English, both verbal and written; additional languages are a plus. + Experience with SAP and QMS (Quality Management System – ISO 13485 / CAPA) is highly desirable **Click on apply if this sounds like you!** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. **To learn more about BD visit:** **https://bd.com/careers** Required Skills Optional Skills . **Primary Work Location** BEL Olen **Additional Locations** **Work Shift** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.