POSITION SUMMARY:  The Logistics Lead is responsible for providing direction to the Logistics Analysts and office staff to ensure that all tasks are performed to create capacity, maximize productivity, and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include Training, Support, and the Evaluation of the execution and delivery of tasks related to Safety, Customer Experience, and Efficiency.

PRINCIPAL RESPONSIBLITIES:

Provide direction to Logistics Analysts and other office staff, and engage participation to instill a culture of safety.Conduct hazard or site assessments when needed to promote safety for our Drivers and Customers.Oversee and make various routing decisions to support operations and drive efficiency. Manage performance for all workers; give verbal and written warnings when necessary.Daily monitoring and evaluation of route design and sequencing with Logistics Analysts.Ensure the Unserviceable Process is being followed daily by Logistics Analysts to prevent MPUs.  Build plans weekly to close gaps and achieve goals, review with Logistics Analysts.Meet monthly to forecast volumes with Logistics Analysts and the Operations Manager.Monthly review of KPMs, Missed Pickups, and Service Commitment goals with the Operations Manager to discuss previous month’s progress and create improvement plans if needed for next month.Meet quarterly to discuss disposal plans with Logistics Analysts and the Operations Manager.Support and oversee route audits and reroutes to modify and improve routes to maximize density and improve efficiency.Consistently align daily activities to drive Company culture change, behaviors, and priorities.Interact with Customers to resolve any service issues and improve the overall Customer Experience.Execute other operational plans to help achieve or exceed the division’s Company-established budgeted goals.Review logistics processes and procedures; identify, recommend, and implement improvements to maximize efficiency while minimizing costs.Fill in for Logistics Analysts during vacations in addition to assigning work to the Logistics Analysts team.Conduct Logistics Analyst training.Act as the primary point of contact for those underperforming or requiring assistance resolving issues.Complete assigned special projects as directed by the Operations Manager or General Manager.Perform other job-related duties as assigned or apparent.

QUALIFICATIONS:

Good Customer service skills to meet and exceed Customer expectations; acts in a professional, courteous, and cooperative manner toward Customers, co-workers, and employees; works with a sense of honesty and trustworthiness.Project and Time management skills with an ability to understand key milestones and objectives to help meet or exceed division budgeted goals, while keeping safety the number one priority.Ability to develop a deep understanding of current-state operational processes, pain points, and areas of opportunity by asking high gain questions and engaging in active listening.Results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success, and utilizing resources to accomplish objectives.Strong written and verbal communication skills.Skillful with Microsoft Office Suite or similar software.Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.Collaborative: builds and works with teams and promotes a positive work environment.Creative thinker who challenges conventional solutions in a productive manner.Demonstrates and promotes ethical behavior.1 year of lead or prior supervisory experience.

MINIMUM REQUIREMENTS:

High School Diploma or GED.Two plus years of prior experience working as a Dispatcher/Logistics Analyst (required).

Pay Range:

$59,040.00 - $88,560.00

Bonus Plan Details (if applicable):

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

Safe: We protect the livelihoods of our colleagues and communities.Committed to Serve: We go above and beyond to exceed our customers’ expectations.Environmentally Responsible: We take action to improve our environment.Driven: We deliver results in the right way.Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

Barron’s 100 Most Sustainable CompaniesCDP DiscloserDow Jones Sustainability IndicesEthisphere’s World’s Most Ethical CompaniesFortune World’s Most Admired CompaniesGreat Place to WorkSustainability Yearbook S&P Global