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At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. 

 

With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.

 

If this sounds like something you would like to be a part of, we’d love to hear from you.

 

A World of Difference. Made Possible.

 

POSITION SCOPE:

The primary mission is to ensure the timely delivery of the product based on exception processing of outbound and inbound loads using the corporate Transportation Management System (TMS) for carrier selection (based on cost, service, and level of commitment) and proactively managing regional shipping area to increase automation and suggest/implement improvements. This role is focused on facility shipment execution ensuring there is ample transportation capacity to meet customers on time delivery expectations. The perfect candidate will be able to manage their book of business by building relationships with customers, carriers, and facilities; ensuring operational excellence execution and problem solving/resolving transportation challenges timely to support distribution of goods domestically.

A key aspect of this role is dealing with French Canadian partners, so we require someone who speaks English/French Canadian.

 

POSITION RESPONSIBILITIES:  

 

Facility Shipment Execution/Customer Experience:

Transportation Liaison between plants, carriers, and customers. Daily focus will be on shipment execution ensuring shipments pick up and deliver to plan. The team supports regions and shippers across the Supply Chain network and is tasked with ensuring on-time pickup and delivery of freight. First line of defense in understanding network trends, delays, dwells, and other exceptions that impact GPI’s ability to deliver a world class transportation product that serves its customers on time. Daily Leads Shipment Plan Execution for assigned facilities: Coordinate shipments, Coverage of shipments, track shipments, and ensure timely delivery and pickup.  In the case of disruptions, the Operations team is responsible for addressing the disruption, keeping all stakeholders informed and ensuring timely resolution of the issue. Management of trailer pools, ensuring ample equipment availability at time of production and timely turn of equipment to meet customers on time expectations. Respond to customer complaints and notify customers of shipment delays.  Positive mentality to resolute transportation issues for the best customer experience. Deliver follow through on the resolutions to ensure the information is delivered. Providing real time customer experience by working in a fast-paced operating environment will be able to understand the process and requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. Weekly escalate BU operational issues to Supervisor: such as mode changes (permanent or short term?), GPI location short lead times. Be prepared to discuss operation items that GPI needs for them to improve on, what they are performing well, etc.

 

Route Guide Management/ Carrier Relationship and Spot Buy:

Carrier route guide management: holding carriers accountable to accepting their awarded volumes. Solicit, negotiate, and award spot quoted loads to meet or exceed the logistics cost/ton by BU goal according to department guidelines, procedures, and approval processes. Understand performance metrics to assist with driving business results; Pull data from numerous databases and to perform ad hoc reporting and analysis as needed. Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams. Communication, both verbal and written as their data and findings are critical to tracking trends and performance inefficiencies. Weekly and monthly provide carrier operational info (carrier tender time-outs, tender rejections, etc.) and route guide adds & changes (provide analysis of savings/increase in cost per change requested) to managers. Actively collaborate with contracted carriers on meeting/exceeding operational requirements (service levels, equipment commitments, resolve failures prior to requesting removal, etc.) and strengthen the partnership. Implement and maintain company policy and standard operating procedures to ensure compliance with the USDOT requirements. Maintain continuous contact with transport service providers to understand their daily operations and secure and coordinate uninterrupted transportation services and materials flow to and from North American markets. Maximize cost reduction and service opportunities through leveraging total corporate volume with truckload, less-than-truckload, and intermodal freight carriers. Actively maintain individual metrics that support individual, dept, and company goals
 

POSITION SPECIFICATIONS:

Required:

Bachelor’s degree in supply chain, Logistics, Engineering, Finance, Accounting, or related field. Equivalent experience considered. 0-3 years as a Transportation Specialist/Planner utilizing a TMS (MercuryGate preferred) to manage shipments and transportation operations or logistics experience. Stable organizational skills, meticulous, and people skills Strong written & verbal communication skills Must be able to prioritize workload and deliver to timelines. Ability to define problems, to collect data, to establish facts, and draw valid conclusions. Possess intellectual curiosity and initiative. Must be creative, resourceful, organized & able to work well independently & as part of a team. Ability to thrive in a fast-paced operational environment and manage multiple tasks. Ability to collaborate and communicate with all levels of employees and management. Ability to use technology to solve business problems.
 

Preferred / Plus

Intermediate MS PowerPoint, and Visio skills, MS Excel skills Analytical skills and Experience with BI / BW or similar reporting tools Paper manufacturing industry experience and systems (SAP preferred) Bilingual French Canadian/English

 

POSITION COMPETENCIES

Integrity & Trust (GPI Core Competency): Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent him/herself for personal gain. Action-Oriented (GPI Core Competency): Enjoys working hard; is action-oriented and full of energy for things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; is not upset when things are up in the air; does not have to finish things before moving on; can comfortably manage risk and uncertainty. Priority Setting: Spends time on what is important; quickly zeros in on the critical and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.  Customer Focus: Is dedicated to meeting the expectations/requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gain their trust and respect. Attention to Detail: Is thorough in accomplishing a task with concern for all areas involved, no matter how small.

#LI-Hybrid

 

Pay Range:   $52,500.00 - $69,930.00

 

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

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